TheICS Infrastructure department of Océ (consisting of 21 colleagues) manages the whole internal IT infrastructure (e.g.
storage, networking, windows, service hosting, client services, and telephony). This infrastructure is spread across al Oce entities.
Apart from the day to day operations and support of the whole IT environment, the ICS Operations department is responsible for the implementation of new tools and technologies in the Océ IT environment.
Assignment To manage employee smartphones Océ has implemented a Mobile Device Management platform (MDM) from a big vendor.
Currently only a small subset of the functionality (Mail, contacts, Calendar) of this extensive MDM platform is used. There is a growing employee and business request to use smartphones more efficiently for work purposes.
Therefore we are considering implementing things like : Safe web browsing to internal websites, sending notifications, deliver streaming content, deliver apps, et cetera.
We hope you can help us to investigate the current disused features of our MDM platform and investigating the internal business need for work related smartphone functionalities.
You will formulate these outcomes into an advice that is appropriate for our IT infrastructure and (depending on the duration of your internship) implement your advice.