Freelance Management
Booking.com
Amsterdam
18 dagen geleden

We are searching for a full-time Freelance Management Coordinator to join our Freelance Management Operations Team, a central operational team based in our Content Agency Headquarters in Amsterdam for a 6 months assignment.

As a Coordinator, you will be a part of a small and dynamic team responsible for our expanding freelance workforce. You will play an active role in the smooth-

running of our global freelance operations, having a specific focus on extracting and analyzing significant amounts of geographical data to ensure its accuracy.

You will actively grow, manage and support our community of freelancers, liaising daily with freelancers and our internal teams regarding overall freelance operations including resource planning, special projects, recruitment, performance evaluations and payments.

In this role you will provide top-notch, smooth service to our clients and stakeholders, creating win-win situations that will ensure stakeholder satisfaction.

You will support the Content Agency Department and Freelance Management team’s ambition to be the preferred partner for the business for Content.

To be successful in this role, you must be a team player with the ability to work independently, be able to prioritise based on client & business needs and have a natural ability to work well under pressure.

You will also be able to quickly and confidently react to challenges and changes.

This role is firmly based in the operational side of the business. You will coordinate on issues of quality of content with Subject Matter Experts, focussing exclusively on coordinating and maintaining processes and relations ensuring delivery.

If you are passionate and enthusiastic about achieving the seemingly impossible and your tenacity to advance projects is a talent you are eager to display, please apply below.

B.Responsible

  • Manage Freelancers remotely on a daily basis, at scale
  • Ensure enough resources are available, according to business needs
  • Monitor and manage freelance performance in order to meet targets and expectations
  • Scale operations by location, working together with recruitment where necessary
  • Provide operational and technical support to Freelancers and internal Agency teams
  • Create, drive, manage, coordinate (locally and globally), and deliver on global Geo data projects
  • Set, implement, improve and manage global operational freelancer processes
  • Be able to translate client needs into global freelance Geo data projects to ensure their satisfaction
  • Own project budgets and spending
  • Support innovative design of project management structures specific to Geo Data mapping
  • B.Skilled

  • Experience working as a coordinator in a Content and / or Creative Agency is a strong plus
  • Strong and proven affinity with numbers, data, and information analysis
  • Have a concrete understanding of potential needs of freelancers
  • Applied) University Degree or equivalent is required

  • Experience with project management and meeting deadlines
  • Excellent communication skills with outstanding spoken and written English
  • Strong decision-making and problem-solving skills
  • Proactive and results-oriented attitude
  • Proficiency with and Google Drive Applications, specifically Google Sheets
  • Quick learner, skilled at mastering new tools and procedures as the situation changes
  • Accurate and detail oriented
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