IT Technical Specialist
Underwriters Laboratories, Inc
Leiden, NL
43 dagen geleden


In this role at the UL Identity Management and Security Division, you will support user and customer needs while ensuring compliance with corporate standards.

Assists with maintenance and ensures the integrity of a full range of UL computer systems including but not limited to PCs, the network infrastructure, servers, and IT communication systems.


  • Administers, maintains, and repairs all local information technology solutions, including Local Area Network (LAN) operations, PABX systems, videoconferencing, and server operations.
  • Assists Corporate IT with diagnosing and resolving Wide Area Network (WAN) issues.

  • Works with Corporate IT staff to facilitate the design of upgrades to the existing network, hardware, and standard software infrastructure.
  • Communicates local requirements that must be met and assist in the delivery of the final solution.

  • Backs-up and maintains the server, ensuring that data is recovered in the event of any failures.
  • Supports and maintains Personal Computer (PC) operations including the diagnosis of hardware or software failure. Maintains hardware and software in compliance with corporate standards.
  • Acts as the liaison with vendors to repair or replace hardware. Supports help-desk function for internal and remote users.

  • Recommends new equipment for special projects according to corporate standards. Reviews, selects, and recommends equipment and software that is not covered by corporate standards or is required locally.
  • Performs other duties as directed.
  • Qualifications

  • Some University education in an Applied Science or a related discipline plus generally two years of directly related experience.
  • Demonstrated ability and knowledge of computer systems including network infrastructure, servers and PABX systems.
  • Demonstrated ability to work independently, and demonstrated high level organizational and multi-tasking skills in a technical environment.
  • We Offer :

  • A competitive salary and a bonus arrangement
  • An international, innovative and dynamic work environment
  • Opportunities to travel
  • Personal development : a large range of training which enables you to develop your technical and soft skills
  • Career opportunities via content specialization, job rotation or hierarchical growth
  • European Citizenship is required for this position

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