Japanese Gaming Support
5CA
Utrecht, Netherlands
5 dagen geleden

What is this position about?

NOTE : This remote position is to be performed by Gamers only.

In this position, you will get unique insights into one of the most influential companies currently in the Gaming industry.

This job is not only about interacting with gamers who enjoy the same games as you do, it is also about understanding the whole gaming support system.

The scope of this position is simple. You will be providing player support for a very popular mobile game : you will be contacted by gamers via chat and email in order to troubleshoot any problems they might have.

Needless to say, you will receive a top-notch training to be able to respond to any question you may get from gamers.

This position is scheduled to start immediately.

Requirements

  • You speak Japanese at a near-native level
  • Your English proficiency is C1 or higher
  • You are available to work full-time and on a fixed schedule.
  • You are available to work at least one day during the weekend.
  • You have incredible knowledge about gaming and you love anything related to video games.
  • You are a fast learner, you take initiative and are awesome at troubleshooting.
  • Experience in a Customer Service environment or an international business setting is a plus!
  • PC requirements :

  • An internet speed minimum of 4 Mb / s download and 1,5 Mb / s upload internationally.
  • A minimum of 8 GB RAM memory, with a 64-bit windows version (windows 7 or higher).
  • An i5 processor or better / similar, max. 3 years old.
  • Salary

    Our salary range varies depending on your experience and skills. Our Human Resources Lead will be able to specify the salary during the first interview.

    International Environment

    Over 40 nationalities working together in a professional and multicultural workspace.

    Do your thing

    World traveler? Looking for a temporary cash-flow? We are home to clever people who are working to find a spot in this world.

    Remote Based Benefits

    Work anywhere and save time and money that you would otherwise spend commuting.

    Sweet Tools

    Top-notch training and communication tools (you’ll love it if you are addicted to GIFs)

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