Are you data-driven? We at NetApp believe in the transformative power of data to expand customer touchpoints, to foster greater innovation, and to optimize operations.
We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice. We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.
We’ve built a Data Fabric for a data-driven world to simplify and integrate data management across the resources that are best for the business.
With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.
By modernizing storage through data management, customers can upgrade infrastructure to bring modern data services to existing applications.
Only NetApp can help organizations free the resources necessary to fund transformation by deploying the industry’s leading flash storage solution, which is highly efficient and scalable in both data center and cloud environments.
As a Solution Engineer, you will utilize your strong technical competencies and customer service orientation to provide the highest level of technical consultation to sales teams to support sales goals.
You will work on cross-functional teams including Sales, Product Marketing, Services and Engineering to create a strategy that provides the best solutions to customers.
You will become intimately acquainted with the customer's business requirements, technical needs, systems, environment and service history, enabling you to present targeted business solutions.
Essential Functions :
Solution Engineers work with NetApp potential customers and the assigned Account / Sales Team by providing expertise in the following areas :
Work closely with sales as a consultant to understand prospect’s technical needs related to a specific market or specific product.
Perform consultative selling of optimum support and system solutions.
Manage and evolve a comprehensive technology collaboration and support.
Provide technical consultation / education to the Sales team and keep them apprised on new product information.
Lead value-based, pre-sales engagements direct or together with Partners.
Participate in customer evaluations and proof of concepts for deploying test systems.
Plan, conduct and direct projects to support sales efforts and address future customer needs.
Project plan includes costs, staffing, technical leadership and project evaluation.
Lead and / or make significant contributions in response to RFPs, RFQs, and RFIs.
Work with multiple extended teams within NetApp to deliver successful outcomes for the business.
Execute effectively on multiple parallel engagements - excellent prioritization skills is a must have requirement.
Run proof-of-concepts (POCs) to demonstrate the value of our solutions
Keep apprised of all new product features and fixes.
Expert in a specific product or a specific market.
Excellent written and verbal communication skills.
Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet increased sales goals.
Previous work experience with a direct sales model including large account selling methodologies.
Account management and project management experience.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Ability to effectively communicate NetApp's technical value proposition, either in-person and via WebEx
Travel to the prospective customer's domestic sites and other global sites as necessary.
Responsibility & Interaction
Having broad expertise or unique knowledge, this individual uses their skills to contribute to the development of company objectives and principles, and to achieve sales function goals in creative and effective ways.
Is responsible for a specific geographical install base and large, complex, high visibility, strategic, or tactically important accounts.
This individual effectively works with, and influences senior internal personnel within the function, and employees in other functions that support the sales effort, and has direct customer contact.
May successfully coordinate significant projects or initiatives across functional groups.
Limited management supervision and direction is provided since this individual operates and drives results independently.
The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects with significant interdependencies.
May supervise other less senior members within same function.
Specialized knowledge in breadth or depth in the following areas :
Strong sales skills
Network Architecture and Data Center Visualization
Storage Networking and Data Management
Storage Solutions for Video Surveillance and Bigdata / Analytics
Hyperconverged and Software Defined Storage Solutions
Hypervisors Knowledge (VMWare, Microsoft, KVM )
Understands both traditional IT infrastructures, as well as public cloud services (AWS / Azure)
Technical experience with the following is a strong plus : iSCSI / FCoE storage, SPC performance benchmarks, database applications (SQL, Oracle, SAP), HCI, CI, kubernetes, docker, OpenStack, vCloud Director, etc.
SaaS model sales, selling infrastructure as a service
Significant knowledge about NetApp competitive landscape
Education & Experience
More than 10 years of experience is preferred.
A Bachelor of Science Degree in Computer Science, Computer Engineering; or related field is required.
Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.
So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!
If you ask a NetApp employee why they work here, the answer is inevitably the same : the people. At NetApp, our culture is at the heart of what we do.
We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference.
Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world.
We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.
Join us and see what empowerment can do.