Senior Project Manager for Global Analytics
ING is looking for experienced hires to help build on our Global Analytics ambition
Think Forward! Our purpose is to empower people to stay a step ahead in life and in business. We are an industry recognized strong brand with positive recognition from customers in many countries, a strong financial position, omni-
channel distribution strategy and international network. If you want to work at a place where we believe that you can make the difference by using machine learning to generate data driven products and solve the most pressing business challenges, please read on.
We are incredibly excited about Data Analytics and the great potential for progress and innovation. We believe that analytics is a key differentiator in bringing anytime, anywhere, personalized services to our customers.
We wish to improve our operational processes and create new and innovative data driven products that go beyond traditional banking, such as the platform models.
Achieving this vision will require us to build and expand on our analytics effort and organize ourselves around focused value buckets with strong coordination capabilities of data, technology, customer journey, UX, as well as external partnerships.
Global Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond.
The team consists of a number of Global Analytics Center of Excellences around the bank’s key capabilities (such as Pricing, Risk Management, FEC, Customer Intelligence, etc.
as well as strong coordination areas around data management, technology, customer journey, UX, and external partnerships.
Strategy, Program- & Change Management
The Strategy, Program- & Change Management team is one of the three core teams within the Global Analytics Unit. It is responsible for driving the data-
driven organization transformation and formulation (and successful execution) of the overall strategy and roadmap, coordination of the program and the work streams, change management activities and their interdependencies, and for building the bank wide Data & Analytics capabilities & communities.
As Senior Project Manager, you are a key member of the global analytics team and you play a key role in enabling our data driven organization.
Your responsibilities include :
Develop and manage an integrated roadmap for all work streams within the Global Analytics Unit (Strategy, Program Management, Change Management & communications, Analytics Academy, Recruitment, Data, Technology, Locations, Talent Program, etc)
Take responsibility for interim and final deliverables of the specific work streams within the roadmap
Draw up and implement the risk management plan
Manage all relevant aspects of the project work streams from scope, planning, and risk & issues in order to deliver on time and within quality constraints
Supporting project delivery; taking on the development and delivery of project tasks, decision-making at operational team level, and formulating recommendations for tactical and strategic decision making
Maintain relationships with various stakeholders to ensure delivery of overall objective
Resolve, mitigate or escalate risks, problems and significant changes
Identify and manage dependencies within and outside of the assigned workstream(s), including the ones with other programs
Always thinking a step ahead and never satisfied with the status quo
Enthusiasm for helping others to be successful and a talent for taking it on and making it happen
You embrace challenges in a fast changing and complex environment
You are a naturally collaborative person who listens and invests in others to achieve common goals
Have excellent analytical skills and sound judgment and have the ability to see the overall picture
You are assertive to challenge management and recommend improvements; having the ability to be firm when needed and show flexibility when possible
You are comfortable in building relationships with both internal and external stakeholders
You have a Pro-active and can-do attitude (self-steering)
You react in a timely and effective manner (flexible) to unforeseen complications / requests while keeping positive attitude.
Result / deliverables driven by being able to set the right priorities
At least 8 years of experience in a full-time project management role
Global working experience is highly valued
Cultural- and organizational sensitivity is a must
An entrepreneurial mind set
Excellent communication- and influencing skills
Proven stakeholder management skills
Successfully managed the end to end delivery of insights and value, including resourcing, budgeting and prioritisation
Affinity with strategic programs in general and / or Accelerating Think-Forward in specific is a plus
Knowledge about the latest developments in the analytics community (methods and tools) is a plus
Knowledge of existing and emerging analytics technology / open source technologies is a plus
Fluent in written and spoken English. Although Dutch is a plus, it is not necessary.
Willingness to learn : open to feedback, develops on the technical and the interpersonal level
If this is the environment you thrive in, then apply and join us in changing the future of banking!