The Senior Manager, Security is responsible for all security related issues with the exception of logistics and IT. Responsible for contract and quality management of vendors.
First point of contact for management on security related issues.
Review and approve security project proposals, specifications, drawings and quotations; oversee security project processes, progress, costs and quality control.
Ensure compliance with corporate and legal security standards, policies and procedures, investigate violations and take appropriate corrective action.
Investigate, mediate and respond to problems and disputes between company and security contractors.
Ensure seamless coordination and delivery of all security services and contracted services.
Develop strategy, design and drive implementation of security programs and process improvements that have a direct impact to reduce shrinkage and / or improve profits and will increase safety and security.
Conduct security assessments and recommend security upgrades and / or integrations.
Serve as an expert for physical security solutions, both manned guarding, systems and technologies. Stay abreast of, and recommend, new security solutions for implementation based on objectives and business needs.
Review and recommend improvements in security, fraud deterrence, and anti-fraud and theft systems.
Negotiate contracts with all security contractors with the goal of maximizing the benefit to the company.
Assist risk management with providing direction and guidance necessary to assure the efficient and cost-effective operations within the approved operations and capital-
expense budgets for the department.
Define budgetary requirements, monitor expenditure.
Provide asset management of the security technology inventories.
Develop and maintain a Security Operations Manual to document security procedures and policies and to serve as a reference guide for questions and problems for store operations.
Develop, conduct and manage security awareness training to regional management and store associates through a variety of mediums.
Manage strategic projects, as assigned, related to loss prevention, operational efficiencies and process improvements within the framework of security.
Assist in fraud investigations by providing evidence that can be obtained from the various security systems.
Minimum of 3+ years loss prevention experience, ideally within a retail environment.
Demonstrated knowledge of security operations, regulatory requirements and the development of policies and procedures.
Fluent in English and working knowledge of other European languages.
Experience required in managing external partners remotely.
Excellent customer services and stakeholder engagement skills with a proven ability to communicate at high level written and verbal and to establish effective professional relationships.
Must have the highest level of personal integrity.
Able to effectively present information.
Decisive and quick when necessary.
Pro-active, well organized and flexible.
Computer proficiency, including Microsoft Windows, Excel and Word, Lotus Notes and Explorer file management.
Prepared to travel on a regular basis.
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