Hotel Okura Amsterdam is an international 5 star hotel. Step in our world and experience how Eastern and Western influences are uniquely entwined through our mix of Japanese and Dutch culture.
All our colleagues ensure an authentic service and experience to all guests. In order to achieve this, we are looking for an enthusiastic colleague to strengthen our team.
Are you alert and orientated throughout the day, offering the best service to guests? Are you open to a new challenge at one of the Leading Hotels of the World?
Then this vacancy is for you!
What can you expect
The Banquet Operations department at Hotel Okura Amsterdam is the largest among all five star hotels in the Netherlands and is market leader in banquet revenue and quality.
Working in this department is hard, challenging work. No day is the same, in which we strive to keep our service quality to guests as high as possible, working with other teams within the hotel.
Together with the team, we ensure for unforgettable events of large scale at Hotel Okura Amsterdam. You are a key point of contact to guests and responsible for supervising the banquet team.
Your main tasks will be :
Instructing the Banquet waiters and temporary service staff;
Proactive thinking in ways to improve the service;
Coordinating conferences and events;
Maintaining strong contact with other departments;
Don't worry you will not be working alone. Besides working in your own team, you will also work with other departments in the hotel.
Only by working together can we achieve the best results. You will work rotating shifts throughout a 7-day workweek. You will work 5 days a week, 7.
6 hours per day. You are also available to work on public holidays. Shifts are planned dependent on the events in house. Night shifts are not frequent however may occur.
What do we offer?
Contract : 1 year with the possibility of extending. We want you to stay!
Salary : Group 5. Click for the salary scale
Bonus : 1 month salary if SMART goals are met
Travel Costs : From 10 KM travelling distance
Holidays : 25 vacation days and 7 days national holiday compensation based on a full time contract
CAO : The Uniform Conditions for the Hotel and Catering Industry
Extensive development opportunities to improve day by day. We offer an online e-learning system with more than 300+ courses.
Moreover, we offer specific courses from our Training Manager, such as : Lean White Belt Training and the Extraordinary Guest Experiences training;
Room to share initiatives, ideas and improvements, based on the Lean philosophy. Doesn’t matter if you have worked with us for a week, month or year : We want to hear your thoughts;
Once per year 50% staff discounts in one of our restaurants (Lucky you!);
The whole year round 20% staff discounts in one of our restaurants;
Free meal in the canteen;
Great staff events (annual staff party, Sinterklaas, team outings, bootcamp);
Depending on your position, you will receive a uniform or dry cleaning reimbursement;
Parking facilities for management positions;
Vitality days and monthly health days;
Possibility to do cross trainings to learn more about other departments, for example, take a look at the Japanese kitchen
Employee of the month : receive € 100, - net, a stay in the hotel with a dinner in Serre Restaurant;
Employee of the Year : Receive a complete trip to Japan!
What are we asking?
Of course, we are first and foremost interested in you and what we as an employer can do for you to provide a great workplace.
Nevertheless we expect from you that :
You have a minimum of two years management experience in a Banquet department;
You hold a Middelbare Hotelschool diploma or certification of a similar education;
You are guest orientated and have an eye for detail;
You possess excellent communication skills;
You have excellent knowledge of both Dutch and English (fluency in both written and spoken);