Field Service Engineer - Mature Products & Services (MPS) - based in Manchester, UK
Location Bellshill, Great Britain Degree Bachelor Experience 3-7 years Team Customer support Job category Mechatronics Travel 30% Reference req33396
Introduction to the job
ASML is an innovation leader in the semiconductor industry. We provide microchip makers with everything they need hardware, software and services to mass produce patterns on silicon through lithography.
Are you challenged by complex technical products and realizing improvement processes in a customer service environment? Are you able to analyze and understand failure modes of technical parts and determine possible root causes together with a team of technical experts?
Do you have a quality mind-set? Do you like hands-on mechatronics troubleshooting? If so, then a job as field service engineer within ASML Business Line Mature Products & Services (BL MPS) team may be right one for you!
Role and responsibilities
The field service engineer is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer site and for the necessary transfer of knowledge to the customer.
You will :
Education and experience
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve and working together is the only way to do that.
You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills :
Diversity & Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
We recognize that diversity and inclusion is a driving force in the success of our company.
The position is for a job based in Manchester, United Kingdom. Where you will be part of the BL MPS department that is responsible for the entire installed base of steppers and scanners.
You will work at customer premises and travel on a temporary base within the country and abroad to provide the necessary support and maintenance to clients of ASML.
It will also require to do shift work. The role of field service engineer may share local on-site support assignment and travel assignment.
The on-site support assignment is based at customer premises close to Manchester. The travel assignment estimation is 60% of the working time during the travel assignment.
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