Customer Service Representative
8 dagen geleden / is part of the AUTO1 Group. AUTO1 Group is a game-changer when it comes to online car trade and has managed to secure a place in the Billion Dollar Unicorn Club (of which Facebook and Uber are a part), within just four years.

By using state-of-the-art technology, we unleash a revolution within the online used car trade. With a head office in Berlin and 350+ branches throughout Europe, it is certain that we are a dynamic and entrepreneurial bunch!

In this role, you are part of the purchasing organisation where we evaluate and buy cars from individuals. Many of the cars we buy are financed cars.

As an extra service to our customers, we offer them the possibility of taking care of all of the administrative hassles surrounding the line of credit they have on the car.

It will be your responsibility to ensure a smooth process for both the customer and for us.

What will you do

  • You will check if there are any outstanding payments in our CRM-system and follow-up on these
  • You will be responsible for all tasks, questions and complaints related to handling the financing on the car
  • You will be close in contact with several banks and lenders
  • You will be responsible for the next steps when a customer defaults on their contract
  • What you should bring

  • A completed degree at BA level
  • Relevant administrative experience
  • Very detail-oriented, independent worker and can manage a diverse an high workload
  • Solution focused
  • Excellent communication skills in French, Dutch and English
  • What you will get

  • Working for Europe’s largest scale up
  • A competitive salary
  • 24 vacation days
  • Huge learning potential and professional development in a dynamic company with a very rapid business growth
  • An open and informal atmosphere
  • A nice office, close to the city center of Amsterdam
  • Interested?

    Send us your resume and cover letter and we will contact you as soon as possible. If you have any questions, please contact Frances Duivenvoorde (Manager Talent Acquisition) at 00 31 (0)6 46 44 0200.

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