Digital Workplace Consultant– Experienced in Microsoft’s Productivity & Collaboration Solutions
NTT Ltd.
Barneveld, Netherlands
2 dagen geleden

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.

We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.

At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation?

Want to make a difference? Are you a true expert in Microsoft 365? Are you known for your strong customer focus and advice customers in their digital transformation?

The primary objective of this role is to work on strategic digital workplace consulting engagements that address a client’s organization needs.

In client engagements, we strive to define the organization’s current (as-is) state and determine a roadmap of transformation to take the organization to its future (to-be) state, including recommendations on how to accelerate the steps towards this journey.

As a Digital Workplace Consultant you develop and maintain knowledge of evolving workplace trends in one (at least Microsoft) or more emerging technology areas and apply these to define opportunities for client organizations to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies.

You engage with client stakeholders within existing NTT Ltd’s accounts as well as provide sales with support to convert new accounts and create sales opportunities for these clients.

As a Digital Workplace Consultant Microsoft you are responsible for driving business outcomes through strategic discovery and you have the ability to translate business requirements into technology solutions and close the gap between IT and business.

You have experience in change management methodologies, preferably Prosci’s ADKAR. Because of your extensive knowledge of the Microsoft 365 Suite, you can easily identify areas where business productivity can be improved, and you can demonstrate how this improvement can be measured and realized.

Moreover, you are able to engage with clients as a trusted advisor and you pay close attention to details. You can coach the client smoothly to adopt new ways of working.

Because of your ability to understand the business and connect with people, you sustain a great working relationship on all levels throughout the process of change, you manage requirements and expectations, driving the client toward a trusted future.

Working at NTT Key Roles and Responsibilities : Work on strategic projects and provide recommendations that address a client’s organizational business problem related to Microsoft Productivity and Collaboration Solutions.

Use their expertise to ensure that client engagement skills identify and analyze client problems providing NTT Ltd with opportunities for market share.

Outline the end to end solution set to enable the clients business transformation. Estimate scope of consultant and / or architect effort and accurately estimate project time required for completion.

Continuously search for opportunities to innovate solutions for the client thereby improving client’s business and ensuring business development for NTT Ltd.

Participate in the facilitation of client facing workshops. Conduct presentation related to both IT and business issues.

Assist with the design and methodology required to address IT and business issues in a professional and knowledgeable manner enabling the client organization to achieve their stated outcomes (roadmap).

Collaborate with Sales by assisting with the presales process with clients which may include conducting meetings, writing Knowledge, Skills and Attributes Moderate domain / industry expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management Knowledge and understanding of IT industry environment and business needs Excellent understanding of business transformation couple with strategic thinking ability.

Strong problem-solving and analytical skills Interpersonal skills with the ability to develop and maintain strong stakeholder relationships The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation Extensive knowledge of systems, software and programming languages Ability to focus on detail with an understanding of how it impacts the business strategically Excellent client service orientation Ability to work in high-pressure situations Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to facilitate workshops with clients on diverse levels.

Academic Qualifications and Certifications : HBO+ level One or more of the following certifications MS-700 Teams Administrator Associate MS-100 Microsoft 365 Identity and Services MS-101 Microsoft 365 Mobility and Security Relevant industry specific accreditations and / or affiliations Required Experience : Demonstrable experience in a consulting or IT role within a large scale (preferably multi- national) technology services environment.

Some experience in integrating the solutions for particular projects with the business domain, enterprise concerns, industry standards, established patterns, and best practices Transformational consulting experience.

Experience of running discovery workshops, linked to presenting findings back to the client as well as capability to interact and resolve any areas when challenged on findings and or recommendations in a collaborative and successful manner.

Some business development and pre-sales experience. Management consulting or business transformation track record. What will make you a good fit for the role?

Standard career level descriptor for job level :

  • Seasoned and experienced professional
  • Has full understanding of specialisation area
  • Resolves wide range of issues in creative ways
  • Fully qualified, career level, career journey-orientated
  • Uses good judgement in selecting tools and methods to solve problems
  • Networks with senior internal and external people in own area of expertise
  • Receives little instruction on day-to-day work, receives general instructions on new assignments
  • Typically requires demonstrable related experience with a Bachelor’s or equivalent degree; or moderate level experience and a Master’s or equivalent degree;
  • or a PhD or equivalent degree without experience; or equivalent work experience

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