Field Service Engineer BeNeLux F/M/D
Miltenyi Biotec
Leiden
4 dagen geleden

Progress prospers with inspiration and curiosity. For 30 years Miltenyi Biotec has been

developing products and services that are used in basic research, translational

research and cell therapy. Today we are a team of more than 3,000 scientists,

physicians, engineers, marketers and numerous other specialists.

Your Duties Include :

  • Instrument preventative maintenance
  • Instrument installations, equipment upgrades
  • Time sensitive corrective maintenance to restore systems to full operation
  • Resolve instrumentation issues through hardware and software troubleshooting
  • Manage communications (email and telephone) with customers to ensure resolution and correct follow up to assure customer satisfaction
  • Prepare, update and maintain accurate logs, equipment performance data, service records and parts usage software
  • Communicate effectively with our sales team and application specialists providing our colleagues with information about the needs of our customers
  • Active participation with sales teams in upgrades and service contract renewals within the assigned region
  • Main territory is Belgium and Luxembourg
  • Our Ideal Candidate :

  • You have a B.S. degree in Engineering, Electrical engineering or a physical science
  • You have at least 2 years of equipment support experience in biotech instrumentation,
  • field service repair, fluid control systems, and system level electrical / mechanical

    troubleshooting

  • Excellent computer networking, troubleshooting and communication skills
  • Flow cytometry and / or laser experience would be an added bonus, though not essential
  • Ability to travel up to 80% of the time, occasional international travel
  • Fluent in English and French
  • What we offer

  • A modern workplace and exciting opportunities in the development of technologies with a
  • secure future

  • Cross-border intercultural cooperation and short communication channels
  • A collegial corporate culture and flexible working hours enable time management on your
  • own terms

  • Personalized employee development program : specialist and personal training courses
  • provided by our own training academy

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