The Operations Delivery Lead - ServiceNow is responsible for service delivery excellence, framework, design, and constant improvement of ServiceNow for Service Operations.
With your experience, you will provide input into the global vision and strategy for service delivery at SoftwareONE.
As the Operations Delivery Lead, you will design and develop the internal and external customer experience with SoftwareONE’s ServiceNow platform.
As the owner of the platform domain, you provide strategic direction, capture business requirements, provide governance and standards, and lead through implementation plans ensuring positive customer experiences.
You will work in close alignment and collaborate with relevant stakeholders across the services organization, business IT, and, where required, our customers.
What we need to see from you
What you should really know about us.
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people.
This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.
Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
What we expect from our employees
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.
SoftwareONE employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results.
Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.
We are Humble, have a very high degree of Integrity and are simply not interested in politics.
Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.
SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees.
We want every employee to have the greatest experience of their career.