service coordinator
Bugaboo
Amsterdam, the Netherlands
1 dag geleden

Is customer service your passion and do you speak at least 2 of the following languages : e are looking for multilingual service coordinators to join our service team at our headquarters in Amsterdam. your challenge :

  • You will be responsible for all incoming and outgoing email and telecommunications for all warranty related concerns and other relevant questions;
  • You will provide correct solutions to customers (know how to troubleshoot) and identify replacement components;
  • You will register and report relevant information (customer data, product issue, etc.);
  • You will maintain customer relations;
  • You will communicate with other relevant departments (customer care, sales, R&D).
  • about you :

  • You have 1 to 2 years experience in customer service;
  • You have excellent customer service communications;
  • You have experience in customer oriented environment;
  • You are fluent in at least 2 of the following languages French, Spanish, Italian or English.
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