Learning consultant Global KYC Academy
Global KYC Academy
The Global Know Your Customer (KYC) organisation is a first line department providing the ING business and functions guidance with standardized solutions in the area of various KYC related regulations (on process, control, and digital solutions, etc.
as well as support to realize operational excellence.
The Global KYC Academy is part of the Global KYC organisation. It is our purpose to increase the KYC Knowledge level throughout the organization and to consistently deliver the best possible KYC learning experience for our employees.
We want to adequately equip our KYC staff with the right skills and knowledge in our fight against financial crime so we can keep the bank safe.
For that purpose, we are setting up and rolling out a global, educational program targeting over 10.000 employees across 20+ countries with professional courses for specific expertise and experience.
We have a vacancy for a Learning Consultant within the Global KYC Academy team. You will be involved with the development of state of the art learning solutions and frameworks on a variety of topics covered by our KYC policy and requirements.
You will be in contact with market leading vendors and thought leaders in the respective domains, like artificial intelligence.
As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.
Your function - Learning consultant in the KYC Academy team
As a KYC Learning consultant, you work in a team of + / - 25 colleagues covering the whole range of learning and change expertise.
Together with Academy team members you do everything within your power to ensure the quality and success rate of our learnings and that they are delivered on time and within budget.
You will work with your various stakeholders to support the delivery of the KYC Academy's learning initiatives as well as on individual tasks and assigned responsibilities.
The Academy is responsible for the full learning life cycle, so you can expect your role to be varied while fully utilizing your expertise across multiple disciplines including (but not limited to) learning needs analysis, design and development, facilitation, testing, virtual instruction, stakeholder engagement and project management.
The Academy utilizes digital and virtual learning environments to deliver its requirements and you will work with external partners to develop innovative and personalized ways of learning as well as first class internal initiatives using the resources available within ING.
What you'll do
Working with various stakeholders and utilizing your strong understanding of KYC, financial crime and compliance risk and non-financial risks :
How to succeed
Extensive knowledge about FEC regulations : AML / Sanctions, Tax, ABC
What we offer