United Nations
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Org. Setting and Reporting This position is located in the Division of Administration, Registry / Information Technology Services Section (ITSS) of the International Residual Mechanism for Criminal Tribunals (IRMCT), The Hague Branch.

  • The incumbent will work under the direction supervision of Head of Operations. Responsibilities A : Systems maintenance and support;
  • Coordinates centralized computer systems periodic maintenance and system back-up requirements for all Tribunal networks.
  • Ensures that the Tribunal mission-critical data and infrastructure are maintained and supported to the highest standards.
  • Manage the VMWare enterprise system and ensure full functionality across all the branches of the IRMCT.
  • Manage and Optimize the Network infrastructure and ensure the full functionality of the VPN across all branches of the IRMCT.
  • Manage the Lotus Notes mail system and plan and implement the migration to Microsoft Exchange server.
  • Reviews security accesses and policies on a periodic and random basis to ensure that Tribunal Information Security Policy and related work procedures are complied with.
  • Coordinates the delivery of the latest virus protection tools to ensure maximal protection of computer systems.
  • Coordinates the centralized delivery of software applications updates to individual workstations.
  • Ensures that all documentation pertaining to the Tribunal’s centralized computer system and network infrastructure is kept up to date.
  • Coordinates the delivery of network services and assistance to users requested through the work orders initiated by the dispatchers.
  • B : Project implementation / Systems commissioning;
  • Coordinates the testing and implementation of new products or projects into the production environment in conjunction with the Development Unit.
  • Coordinates the provision of assistance to Helpdesk Technicians in the roll-out of new software packages and delivery of computer equipment.
  • Orchestrates the installation and configuration of all Tribunal Local Area Network and Wide Area Network equipment.
  • Plans the implementation of new system configuration and maintains the documentation related to configuration management, change management and systems operations.
  • Coordinate with the vendors the support and maintenance of the infrastructure prepare statement of work, evaluation procedures and follow up on procurement activities.
  • C : Additional Duties;
  • Participates in ITSS section meetings as required. Perform other related duties within ITSS as required.
  • Maintain a high level of personal knowledge and expertise via appropriate reading, attendance of training seminars and trade shows, and communication with other data processing professionals.
  • Coordinates the preparation and follow-up of procurement requisitions, purchase orders and invoices for materials and services.
  • Assists the Head of Operations in preparing the Units’ budget.

  • Evaluates requirements for materials, services and training required by the Systems Engineering Cell. Competencies Professionalism Shows pride in work and in achievements;
  • demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
  • is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges;
  • remains calm in stressful situations. Expertise in the implementation and administration of LAN / WAN / VPN infrastructure, CISCO networking, VMWare systems, Lotus Notes and Exchange mail systems, site planning change and configuration management.

    Experience in court related technology is an advantage.

  • Communication - Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately;
  • Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format;
  • to match the audience; Demonstrates openness in sharing information and keeping people informed

  • Technological Awareness Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office;
  • actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. Education Advanced university degree in Information Systems, enhanced with up-

    to-date technology and system / Network administration courses. A first level university degree in combination with specialized experience in various information systems functions including software and hardware installation and IT service management and delivery may be accepted in lieu of an advanced university.

    Work Experience Minimum of 2 years of progressively responsible experience in system engineering and management including the design, implementation, operation and maintenance of complex Infrastructure.

    Experience in VMWare enterprise system, Lotus Notes and Exchange mail systems, Network design and implantation, security and intrusion detection systems.

    Court experience would be considered an advantage. Languages English and French are the working languages of the Mechanism for International Criminal Tribunals.

    For the post advertised, fluency in oral and written English is required. Working knowledge of French and / or Dutch would be an advantage.

    Assessment There may be a technical test followed by a competency-based interview. Special Notice The appointment is limited to the International Residual Mechanism for Criminal Tribunals.

    Appointment of the successful candidate on this position will be limited to the initial funding of the post. Extension of the appointment is subject to the extension of the mandate and / or the availability of funds.

    As the international tribunals are not integrated in the Secretariat, UN Staff Members serve on assignment or secondment from their parent department / office if selected.

    Appointments of staff members in the United Nations are subject to the authority of the Secretary-General. Staff Members are expected to move periodically to new functions in accordance with established rules and procedures, and may in this context be reassigned by the Secretary-

    General throughout the Organization based on the changing needs and mandates. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-

    link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

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