You will be working as part of the XENTRY Support User Help Desk which is the first point of contact for delivering worldwide assistance to the retailer network and external entities.
You will be providing this assistance in Korean through the use of applications, diagnostic equipment, and software. If you speak Korean, have some technical knowledge and are enthusiastic about customer service, this position is for you!
What we offer
Lucrative relocation package : reimbursement for arrival and moving costs
200 vacation hours
Holiday allowance : 8% of full-time employment
Competitive performance-based salary growth
Result oriented bonuses
Employee Car Program : discount on new or used Daimler cars
Collective health insurance at discounted rates
Transportation plan : free bike every 3 years or; free public transport or; contribution to fuel costs
A 'tailor-made'individual development plan
A competitive salary
Minimum high school level or equivalent ability
Be able to handle incoming work (phone, email, tickets)
Analyze and investigate technical issues using knowledge and available tools
Provide information, support and assistance regarding issues with different Hardware and Software
Document work activities with a ticketing system
Ensure all areas of responsibilities are handled promptly and with outstanding customer care
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!