Program Manager, NL Payment Acceptance
Amazon
Amsterdam , NL
5 dagen geleden

DESCRIPTION

The Amazon Payment Acceptance & Experience Team is responsible for how Amazon’s customers pay on Amazon’s sites and through Amazon’s services around the globe.

You will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry.

You will use your experience to create and maintain relationships with leading financial institutions and global payment networks to deliver paying experiences in the Netherlands.

You will analyze internal and external payment data in Europe and proactively engage and influence issuers and external partners to improve the overall customer payment experience.

Day to Day, you will :

  • Analyze internal Amazon and external data and identify areas to improve customer payment experience in Europe, with special focus on the Netherlands.
  • Proactively work directly with banks and other partners to conduct deep dives on the data that you have analyzed and drive resolution
  • Proactively create a feedback loop back to the product and engineering teams to implement any changes that Amazon needs to support to improve our customer experience
  • Drive UAT and end to end testing with banks, card networks and providers to continuously improve our customer experience
  • Drive marketing and campaigning opportunities with banks and payment networks to improve customer payment experience
  • Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

    We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

    Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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