Operation Lead speaking German and English
Undutchables
Utrecht, NL
6 dagen geleden

The role

Our client is looking for individuals eager to develop the company’s next customer sales campaigns, drive revenue and convert new business opportunities.

You will work directly with their clients’ most interesting and demanding customers : helping them to better understand their needs, develop product forecast models and deliver a strong overall customer experience.

The Commercial Lead reports to the Commercial Leader.

You will be :

  • Taking care of the entire customer experience, collecting payments, and coordinating order logistics
  • Directing customer order forecasts to ensure assigned customer segment meets projections
  • Optimizing service levels to ensure a strong customer experience
  • Expanding revenue within assigned customer segment through multi-faceted engagements, including face to face, phone, and web-
  • based platforms (email, IM, etc.)

  • Strengthening customer relationships by providing high quality support
  • Utilizing CRM, ERP and other platforms to capture customer-related data and daily activities
  • What you have to offer

  • You completed a bachelor’s degree in Chemical disciplines or Business Administration, Management, or Marketing with relevant work experience
  • You have one or maximum two years of work experience, depending on need, prior roles & responsibilities
  • You are experienced in using customer relationship management (CRM) software
  • You have experience in selling in a B2B environment
  • You have an entrepreneurial spirit with strong adaptability, creativity and drive to succeed
  • You are a strong team player, motivated and extremely customer centric
  • You have solid negotiation skills
  • You have analytical and problem-solving ability
  • You have strong verbal and written communication skills
  • You have experience in customer account management or customer service
  • You have strong German and English skills
  • Our client offers :

  • A competitive salary + Bonus scheme (dependent on team and individual performance)
  • An attractive pension scheme
  • Financial contribution to health-insurance
  • Team-building activities
  • An friendly and international environment
  • Travel expense reimbursement
  • Regularly team building activities
  • Good to know

    If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

    IMPORTANT : if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

    We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands.

    Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

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