Customer service specialist Italian Dow Hoek
Dow Chemical
Zeeland, Hoek, NL
1 dag geleden

Job description

Are you fluent in Italian and are you interested in working at an international chemical company? If you have a Bachelor’s degree or EQF level 6 degree (or higher), Manpower and Dow have the perfect job for you! As a customer service specialist you will be responsible for maintaining and building relationships with Dow clients.

This job comes with a maximum salary of €3,200 per month, plus travel cost reimbursement and pension accrual. If you are interested to learn more about this position, keep reading and discover if you're the perfect fit!

Employment agency Manpower is looking for Italian-speaking customer service specialist for Dow in Terneuzen.

Your job is to become the interface between Dow’s business value chain partners and its customers. In order to achieve the best results you will be working alongside Dow functions such as Logistics, Marketing & Sales and Supply Chain.

You will obtain good knowledge of the products, businesses and service offerings within Dow and use this knowledge to create good customer relationships.

Your job will also encompass the following tasks :

  • Coordinating customer account activities
  • Addressing issues and implementing solutions
  • Overseeing the order entry process and leading the order fulfilment process for given business(es)
  • Maintaining service levels according to business priorities
  • Balancing customer requirements and Dow capabilities
  • Following up on orders and guiding these through the Supply Chain partners to ensure customer satisfaction
  • Determining commercial strategies with customers across multiple businesses
  • What’s in it for you?

  • Gross salary between €2,600.- and €3,200.- per month
  • Reimbursement of travel expenses at €0.19 per kilometre with a maximum of 75 kilometres, plus full reimbursement of Westerschelde tunnel expenses
  • A full-time job of 40 hours a week
  • Pension accrual through Manpower after 26 weeks of work
  • Long term assignment, fixed-contract at Manpower
  • Possibility of a contract at Dow in the long run
  • Free access to online learning platform Manpower Academy and on-the-job training at Dow
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