HBO, WO denkniveau
Medior, Senior werkniveau
2-5, 5+ jaar werkervaring
bruto per maand
Wat doe je?
Minimaal een 40-urige werkweek
Samenwerken met 10-20 collega's
Je werkt samen met Sales, HR, Marketing, Finance, Klantenservice, Management, Logistiek, IT
Focus op B2B & B2C
Je werkt voornamelijk met Dienstverlening aan consumenten
Please note in this Product Designer role you will focus on products in the Operations area. You will work on products used by our 1000+ colleagues, ranging from operations management to Swappers in Store & Field.
Our colleagues use these products for efficient operations and the delivery of epic service to our members.
What your day looks like
In this role you own the entire design process for your product. On a daily basis, you are busy with mapping out customer journeys, defining a promising hypothesis based on data, coming up with new innovative ideas for product improvements, conducting user interviews, leading design sprints with stakeholders, making rough sketches, prototyping, detailing designs for all states, analyzing data, etc.
You own and appreciate it all. You enjoy getting close to the user and understand the importance of qualitative and quantitative insights for your designs.
Lead product design and innovation for 1 digital product
Accountable for the usability of delivered solutions
Lead user journeys mappings, research, prototyping, wireframing and user testing
Lead solution definition, validated with user testing, team & stakeholders
Advocate for user-first thinking, sharing & challenging user insights across the board
Suggest improvements to the digital product design life cycle and practice; implementation of best practices within your team
Contribute to and facilitate design thinking and practice within your team
Coach junior colleagues on design practice, thinking and outcome contribution
The ideal candidate will have :
Higher vocational working and thinking level
Minimum of 2-4 years experience working as a Product Designer or 3-5 years as a Junior Product Designer or a similar role working on digital products
Brings a solid portfolio covering one or more digital products and industries
Basic understanding of user discovery and testing methodologies
Experienced with participating in design sprints and contributing to building design practice
Problem solver and customer-centered, detail oriented and critical thinker;
Experience with Scrum way of working
Experience with design tools like Adobe XD, Sketch and Figma
Focusing on Member-facing products : experience designing for e-commerce products, being involved with e.g. conversion optimization and A / B testing.
Focusing on Operations-products : experience with business process mapping and designing flows that help collect clean data.