Field Applications Specialist (FAS) In Single Use Technology M/F
Thermo Fisher Scientific
Nijkerk, Netherlands
5 dagen geleden

We are recruiting for a Field Applications Specialist (FAS) to join our Single Use Technology Division (SUD). As an FAS you will act as a trusted guide to our customers, providing scientific expertise, support and training on portfolio (Fluid Transfer Assemblies, BPCs, Single-Use Bioreactors, Controllers, and Mixer systems).

This role is field-based, within Netherlands. You will be required to travel on a weekly basis within your territory (3 to 4 days per week on average, with some overnights).

When not travelling, you will be able to work from home. We are happy to consider qualified candidates based anywhere in this territory or North of Belgium, providing you live within commuting distance of an international airport.

Please note, due to the ongoing pandemic, travel may be limited when you first start in role.Location / s Netherlands / North of BelgiumThis is a permanent positionThe role & Key responsibilities : * Partner with Sales and Field Application Support Leaders to create a cross functional team to exceed our customers’ requirements and drive improvement* Troubleshoots issues related to workflow, assay, software and / or instrumentation.

Interprets customer needs and identifies resolution pathways that may include technical support, sales, service, R&D, or other internal functions to ensure customer satisfaction.

  • Promote Thermo Fisher Scientific SUD Solutions internally and work with the Sales Team to find opportunities. Promote Solutions externally by introducing our capability.
  • Ensure understanding of our value offering proposition to drive revenue incremental and grow profitability in Europe!* Contribute to presales activities by* Develops collaborative relationships with key opinion leaders across all use cases to facilitate demand for microarray and preference for Thermo Fisher Scientific solutions* Assist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our products* Work with operations team members to ensure customer requirements are clearly understood and that systems are built according to specifications (URS).

  • Collaborating & making recommendations to clients on potential process improvements through utilization of Thermo Fisher Scientifics’ technologies & concepts* Presenting Thermo Fisher Scientific Single Use capabilities and value proposition at external conferences and at customer sites* Contribute to post sales activities including* Handling of multiple new clients requests and co-ordinating follow-up in a timely and effective manner, interacting with site management and technical functions.
  • Assist with customer complaints and investigation activities by providing vital technical data and feedback to Sales Support, Product Management, Quality Assurance, Engineering, and R&D as appropriate.
  • Work with Product Management and R&D to make product improvements for increased efficiency and customer satisfaction. Confers with management, production, and marketing staff to determine engineering feasibility, cost effectiveness, and customer demand for new and existing products.
  • Facilitating sustained evaluation and awareness of competitor activities & innovations within the marketplace in general & ensuring that relevant information is circulated within the organization* Personally, responsible for identifying their own training needs and ensuring that professional capabilities and competencies meet the needs and requirements of the sales support team for the relevant product lines and markets* Provide feedback on technical problems and their respective solutions and share expertise & knowledge amongst the Field Application Specialist teamMinimum Qualifications* B.
  • Sc. (or equivalent) in a life science or related field* Experience working within the biotech, biopharmaceutical, biologics, and / or life sciences industries in an engineering, technical or manufacturing capacity and GMP needs* Proficient in EnglishPreferred Qualifications* Detailed knowledge of BioProcess Containers and Single-Use systems* Comprehensive understanding of processes and applications used within the biopharmaceutical, biotech, human and animal vaccine industries* Extensive knowledge & understanding of cGMP & other regulatory guidelines for the Biotech and Biopharmaceutical manufacturing industry* Outstanding project management, communication, and presentation skills.

  • Highly motivated and self-directed requiring minimal supervision including the ability to work on multiple projects simultaneously.
  • Excellent team-working skills* Proficiency with computer skills, specifically Microsoft office applications, with the ability to learn new computer systems quickly (Excel, Word, Power Point, Visio, Project)We offer : * Employment with a growing, innovative and future-oriented organization* Outstanding career and development prospects* Company Car* Company pension scheme and other fringe benefits* Exciting company culture which stands for integrity, intensity, involvement and innovationThermo Fisher Scientific Inc.
  • is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.

    Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

    Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

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