Senior Delivery Manager - Financial Services

Epam

Hoofddorp, Netherlands

4 dagen geleden

DESCRIPTION

The role will be to oversee management and EPAM clients’ relationships. The Senior Delivery Manager will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.

You will be working alongside a globally renowned and award-wining Design, development and technology teams who are passionate about what they do and how they do it.

To play a key role building strong business / technology relationships, taking a hands on’ approach to define and deliver Embodying and driving a culture of continuous improvement.

Responsibilities

Delivery management covering the full project initiation and life cycle : lead management, qualification for the bid / financing, staffing, client management, delivery and execution governance

Running multiple delivery streams and clients, to ensure governance at top management level

Oversee delivery from financial, sourcing, development and business perspectives

Suggest innovative solutions to business problems / processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences

Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver

Driving integrated teams to deliver solid technology solutions in support of key client initiatives

Co-ordinate the preparation of customer proposals and statements of work

Participates in new business development and discovery led projects

Manage customer expectations and relationship. Manage high-level client relationships, looking for opportunities to up / cross-sell products and services through relationship management

Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives.

Identify and manage engagement risks and flag major issues early

Management of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department

Mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively

Requirements

Proven experience of managing delivery of an organization of 40-100 FTE and or high business impact engagements of a similar size

Practical experience in technology and software engineering practices with ability to supervise and suggest competitive technical decisions

Ability to apply a mix of business knowledge and delivery practices to projects to achieve the best results

Knowledge and ability to assess and propose a variety of methodology, process and technology on accounts

Proven experience working in consulting or outsourcing account / delivery management

Requires the ability to establish solid working relationships with clients, plus the ability to work effectively as a virtual member of a dynamic, dispersed team and to meet deadlines

Strong experience working with distributed teams on client side

Excellent communication, presentation, and planning skills are necessary

Expected to have exceptional organization, leadership and stakeholder management skills

Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred

Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment

We offer

Competitive Compensation

26 paid holiday days

Commuting to work- costs reimbursement

Option to participate in our Pension Plan scheme OR Health insurance Compensation

Discretionary Performance Based bonus

Laptop + Corporate Simcard

Annual Salary Review

Trainings, Internal Education and Dutch Language Courses

Unlimited access to LinkedIn learning solutions

Relocation Package

Regular Corporate and Social Events

The opportunity to be part of a diverse and multicultural company

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