Operations Associate
Quicargo
Amsterdam, Netherlands
1 dag geleden

How will you change the world at Quicargo?

You are the heart of Quicargo - you are the person who makes it happen. As an Operations Associate, you will be responsible for an optimal client experience, chasing the perfect orderflow, while always looking for optimizing internal processes.

You are the connecting link between our customers and partners from a service and commercial perspective.

Besides your daily tasks, you’re driven to excel in your own projects to improve our business using your entrepreneurial skills and intrinsic motivation.

This will empower you to further develop yourself and takes you to the next level.

A few of the tasks you’d either own or contribute towards :

  • Demonstrated ability to solve complex problems under pressure
  • Ensure all deliveries are moved on time and at a fair cost
  • Manage shippers & carrier base with the best service
  • On-board prospective carriers
  • Become an expert in the logistics industry
  • Actively manage the quality of our transportation partner base
  • Collaborate and work with a highly diverse set of shippers, transportation partners, and internal partners
  • Continually seek new solutions and opportunities for our carrier partners
  • Ability to collaborate and work with a highly diverse set of shippers, transportation partners
  • Maintain excellent interpersonal skills and professionalism while delivering the best customer service
  • Own and answer inbound phone calls to manage any issues that come up in the normal operation of freight movement
  • Be resourceful, scrappy, and get things done
  • Requirements - Do your skills and background fit our requirements?

  • You must speak Dutch and English fluently
  • Strong communication and organizational skills
  • Optimizing processes is a personal drive
  • You bring strong data analytical skills
  • Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
  • Innovative and creative mindset focused on doing things better, faster, more efficiently
  • Being able to deal with stressful situations and keep making the best decisions
  • The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
  • What Makes You Stand Out Among the Rest?

  • You know how the startup ecosystem work
  • You’re extremely well organised and know that sometimes it’s all in the details
  • Your pipelines don’t swallow leads and you know exactly what your next step is when you follow up
  • You’re charismatic and people feel naturally drawn to you
  • You’re motivated by challenges and get a kick out of starting something new
  • What perks can you expect?

  • International and diverse team all with a passion to make the world a better place
  • You’ll have access to fresh fruit, good coffee, healthy snacks and a fully stocked beer fridge for Friday celebrations
  • Weekly Yoga in the office and optional company holidays and team building activities
  • Office HQ in Amsterdam is based in B. Amsterdam, which provides a range of other benefits which you can make use of eg :
  • In-house gym membership
  • Daily prepared lunch and dinner on site in the local canteen
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