About your Role
As our new Product Manager, you will build and manage the technical relationships with our key customers. You will be part of our Product team and report to our Senior Product Manager, while also working closely with our Commercial team.
You have a strong technical background and the ability to build good relationships with technical and non-technical people at our customers.
You have a strong sense of initiative, like to collaborate and have a positive attitude, and can persuade and lead people to your point of view.
You embrace diversity in thoughts, opinions, and backgrounds and feel good working with many nationalities in a multicultural environment.
You have the ability to integrate yourself in the work environment of a startup company that is fast paced and determined by change.
You feel a strong connection with Fairphone’s vision and values.
You (are willing to) live in the Netherlands and have the right to work within the EU.
Study and understand the technical roadways of our customers.
Define product features and requirements for Fairphone’s products together with our internal teams (mainly Product and the wider R&D team) and manage implementation schedules.
Work with our customers’ technical teams to obtain product approval for Fairphone’s products.
Be the point of contact for technical concerns and problems.
Support our Commercial team with technical discussions.
Plan and execute product approval at Fairphone’s customers.
Negotiate any non-compliance issues to ensure on time market launch of Fairphone products.
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