Job Purpose : To generate sales by delivering outstanding customer service and maintaining exceptional Sandro standards.
Responsibilities : Sales & Service
Sales & Service
Actively sell in a professional and friendly manner contributing to the development of the turnover
Achieve individual sales targets by demonstrating a passion for the product, our brand and its values
Introduce our collection to clients with confidence and ease
Engage with our customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty
Build and maintain repeat clientele by utilizing the stores client book Product
Develop an in-depth knowledge of our product in order to aid our customers fashion needs and building a strong clientele base
To provide accurate and informative product knowledge including the features and benefits of the products available
Promote the brand, products and services at all times Operations
Ensure sales transactions are processed with care and attention
Adhere to stock control procedures
Assist in the maintenance of all merchandising / visual directives adhering to the Company guidelines / expectations
Ensure the sales floor is neat, clean, organized and reflects the correct visual image at all times
Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans
Work as an effective part of the store team
Demonstrate flexibility in order to meet store needs
Build professional and effective relationships that support team goals Essential Key Behaviours :
Sales and target driven
Customer service focused
Passion for fashion
Strong work ethic
You have experience within a customer service environment, ideally within the Premium / Luxury Retail industry. Your experience could come from a department store, boutique or luxury hotel setting.
You are passionate about fashion and are knowledgeable of fashion trends.
You are committed, energetic, enjoy working in a team and you are at ease with providing expert style advice to a demanding customer base.
You have the ability to develop strong relationships both with customers and internally with the Area Manager, your Store Manager and the team.
You speak Dutch.
If you wish to join an international luxury fashion group with great career opportunities then we look forward to hearing from you!