Taken en verantwoordelijkheden
Collect relevant internal and external data and information regarding applications, systems and / or functional requirements, conduct in-
depth analysis and interpretation of the data at request or at own initiative based on own expertise, and perform feasibility studies, in close cooperation with other departments.
Translate business needs and results of own analysis into new and innovative developments and possibilities into technical designs, road maps and IT solutions, if needed together with external partners.
Provide advice or recommendations at request or at own initiative based on own expertise regarding the appropriateness of new IT developments, systems, solutions, tooling and processes, potential improvement opportunities and the (dis)advantages of implementation of new / renewed solutions within the assigned area.
Develop and test IT solutions in line with infrastructure and ensure availability for users in all phases of development and report on progress.
Address (escalated) incidents or problems and provide support (fixing root cause or making code changes in the designed system), investigation and diagnosis, resolution and recovery, incident closure, and incident ownership, monitoring, tracking and communication.
Monitor, safeguard, test and analyze the use and security of applications regarding the functional and performance aspects and in line with the agreed performance indicators, and if necessary take measures.
Provide insights at request or at own initiative regarding quantitative and qualitative developments by means of periodical and ad hoc reports and / or analyses.
Select, monitor and manage contracts / SLAs with external / third parties, within policies and guidelines.
Manage employees, lead, coach, develop and inspire employees within the team and ensure optimal deployment of people and resources within the team.
Responsible for coordinating the 1st, 2nd and 3rd line support
Responsible for ensuring a well-functioning IT applications and infrastructure
Vocational or other degree in Information Management, Information Technology or other relevant field in IT
Minimum of 3 years of relevant working experience in a similar position
Knowledge of and experience with Agile / Scrum development methodologies
Scum master certified
Fluent in English
Over onze klant
Oikocredit is a social investor founded on ethical principles, guided by the principle of empowering low-income people to improve their livelihoods.
We support partner organisations in Africa, Asia and Latin America by providing loans, equity investments and capacity building.
We focus our investments on financial inclusion, agriculture and renewable energy.
Gross salary per month
Holiday allowance of 8% of the annual gross salary
Gross 13th month salary
A collective pension plan
An incentive scheme of a maximum of 8% of the gross annual salary
Overtime is compensated
An annual learning and development budget
A mobile phone and a laptop
Commuting expenses for travel home-work-home