Education : Bachelors Degree
Experience : 1 - 5 Years
Skills : 1.(Near-) native German speaker
2.Fluent in English (corporate language)
3.Good written and verbal skills
5.Very good knowledge of geography of Germany
6.Experience in customer care
7.Good understanding of customer satisfaction
9.Ability to prioritize, analyze, plan and coordinate on high volumes
Working hours 40 hours a week, shifts including nights and weekends.
Work in a growing international company in a young, ambitious, professional and dynamic environment.
The salary for this position is based on a 40-hour week and amounts to 1946 / month gross. In addition, a shift allowance based on actual hours is paid.
A comprehensive relocation package is applicable for candidates living further than 50km from the CAC and willing to relocate to within 20km of the CAC.
Collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment) and pension plan are just some of the secondary benefits of working with us.
Career Level : Mid Career
Nationality : Austria; Germany
Description : - German
For a German car brand, we are looking for experienced customer service representatives for the contact center in Maastricht, the .
The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance.
Employees answer inbound customer requests for roadside assistance in the customers native language and offer help on the phone or coordinate assistance through service providers.
The philosophy is to ensure the customer is mobile again as quickly as possible.