Critical Environment Program Manager - Manager
Middenmeer, Noord-Holland, Netherlands
6 dagen geleden

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Critical Environment PM Manager .

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!


As the CEPM Manager (CEPMM) you will work with the CE Ops Manager (CEOM) of DC Operations and partner with peer CEPM Managers and Assisting CE Ops Managers to drive and implement consistent programs at all datacenters globally.

With your team, you will enable the build out, onboarding and operationalization of new datacenter capacity and you will be expected to actively participate in the incident and outage process to ensure proper root cause analysis and appropriate follow-up with affected site contacts.

This role calls for a balance of leadership, influence skills, supportive individual contributions, and expertise in enterprise-level operations.

You must be able to work well under pressure and deadlines, as well be able to support some regional and international travel.

Responsibilities :

As a successful Critical Environment PM Manager, your success is measured by :

  • Empowering a culture of safety, security, and compliance in all aspect of datacenter activities
  • Leading and managing a team of CE Program Managers and their ongoing talent development
  • Managing and overseeing our CE Programs for the portfolio
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiate corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy and delivering success
  • Embody our culture and values
  • Qualifications

    Microsoft reviews all applications that meet the below Required Qualifications :

    For this role, you are welcome to apply if you meet the following Required Qualifications :

  • High School education or equivalent AND previous experience of mission-critical service management providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and / or critical environment infrastructure).
  • Previous experience leading and motivating a diverse, technical workforce
  • While not required, we also look for the following Preferred Qualifications :

  • Previous experience in Critical Environment infrastructures UPS, Generator, AHU) AND previous experience working in physical IT infrastructures Servers, SANs, Networking, Capacity, DC Rack / Enclosures, structured cabling) AND Experience managing budget $500k+.
  • Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical / Mechanical Engineering, Supply Chain Management, or related field.
  • Previous experience in leading a diverse, technical team.
  • Applicable certifications : ASICS / Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
  • Background Check Requirements :

    Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings :

  • Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire / transfer and every two years thereafter.
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