Customer Due Diligence Designer (FEC/LE focus)
North Holland, Netherlands
4 dagen geleden

The Global KYC organisation is a new organisation within the COO domain. Its purpose is Enabling people and organisations to use our banking services by ensuring a compliant and competitive KYC ecosystem.

Bringing all KYC related capabilities into one functionally steered organisation will support the standardisation of related processes, enhanced controls, shared tooling and the optimisation of operations across all of the business lines, helping us to achieve a more robust KYC environment that will strongly contribute to ING’s overall response towards more stringent regulatory requirements in this area and beyond.

The Global KYC organisation is a first line of defence department providing the ING business and functions with guidance, standardised solutions in the area of KYC-

related regulations as well as supporting realising operational excellence. In the Global KYC organisation you will be working with many colleagues from different disciplines, geographies and backgrounds.

You will be part of managing and supporting the transformation towards this global organisation and as such contribute significantly to the realisation of the One Agile Way of Working methodology within ING.

The Global KYC Centre of Expertise is part of the Global KYC organisation within ING COO. It sets standards and provides content expertise on the implementation of various KYC-

related laws & policies to the squads or circles, ensures the alignment with the other lines of defence and represents KYC and ING to internal & external parties (incl.

regulators) and client events. The Global KYC Centre of Expertise, together with the local KYC experts, plays a vital role in ensuring effective and efficient compliance with the KYC-

related regulations such as : Financial Economic Crime, Foreign Account Tax Compliance Act, Common Reporting Standards, Environmental and Social Risk.

  • The Global KYC Centre of Expertise supports the Delivery and Service organisations with in-depth KYC knowledge and expertise;
  • it consists of 4 Expertise Teams formed around KYC-specific areas of expertise : Risk & Quality Control, KYC Due Diligence & IRP, Monitoring & Screening, KYC Academy.

    As a KYC Due Diligence Guidance Designer you will be based in Amsterdam on a 40 hours contract, and report hierarchically and functionally to the KYC Due Diligence & IRP Lead.

    The function

    The KYC Due Diligence Guidance Designer is a function in the Due Diligence & IRP expertise team and is responsible for initiating, developing, enhancing and documenting methodology and guidance in the expertise area in such a way that ING operates in accordance with internal and external laws and regulations, and for maintaining contacts within and outside ING with relevant stakeholders.

    The KYC expertise is organized around three dimensions : a) expertise area, b) KYC-related regulation and c) customer segments.

    This function is responsible for :

  • KYC Due Diligence expertise area,
  • Financial Economic Crime (FEC) regulation,
  • Legal Entities customer segment.
  • As a KYC Due Diligence Guidance Designer :

  • You design and maintain the global KYC Due Diligence guidance (e.g. common yardstick, ODD, related KYC red flags / indicators).
  • You provide expertise to any global project that requires your expertise.
  • Next to your field of expertise you are eager to learn about new relevant topics to further enlarge your scope of knowledge and expertise within the team.
  • You provide input to Compliance for developing and updating KYC-policies.
  • You analyse management information dashboards and provide expert insight for your area of expertise.
  • You validate learning materials from the KYC Academy and facilitate training (TTT) for your area of expertise.
  • You contribute to the ING One Agile Way of Working and safeguard the Orange Code
  • You ensure compliance with ING’s policies and standards.
  • You stimulate cross-border interaction and alignment between people, expertise teams, squads, chapters, Front-Office organisations, and Service organisations both in central and local business lines.
  • You give and ask for constructive feedback.
  • We are looking for a new colleague with the following knowledge, expertise and skills :

  • Minimum 8 years of relevant work experience in the financial services industry, preferably within Wholesale Banking, Retail Banking, Risk, Finance or Information Technology.
  • Relevant track record of working in the area of KYC and thorough understanding of the current market and regulatory conditions and challenges that the financial industry faces.
  • Academic degree and preferably a certification in FEC expertise area.
  • Proactive, Can-Do, No Surprises and Positive mind-set. Overall you have a healthy work ethic and a willingness to collaborate.
  • Ability to facilitate decision-making to drive complex design issues to a conclusion.
  • Strong organisational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an international organisation with multiple functional lines and one hierarchical line and deal with multiple (sometimes conflicting) interests.
  • Ability to work successfully in multiple countries and make sure these different cultures will work together as one team;
  • taking into account different habits, beliefs, languages and time-zones, etc.

  • Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs, cultures and situations.
  • Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.
  • Ability to get people on board’ and ensure necessary buy-in from stakeholders.
  • Willing to travel 4 - 8 weeks per year.
  • Fluency in English.
  • We are offering :

  • a full time position
  • competitive salary based on your experience including a 13th month, holiday allowance and individual savings plan
  • 27 holidays based on a 40 hour contract
  • pension
  • public transport pass
  • personal growth with many opportunities to develop yourself further
  • informal work environment with innovative colleagues who strive for the best
  • agile way of working
  • If this vacancy is of interest, please apply directly via the link

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