Customer service specialist Russian-speaking Dow Hoek
Dow Chemical
Zeeland, Hoek, NL
4 dagen geleden

Job description

Does being a customer service specialist within a big chemical company sound exciting to you? Do you like building and maintaining relationships, and are you fluent in Russian?

Then this is your chance, because Dow offers you a job as a customer service specialist! The job comes with a maximum salary of €3,200 per month, plus travel cost reimbursement and pension accrual.

If you are interested to learn more about this position, keep reading and discover if you're the perfect fit!

Employment agency Manpower is looking for a Russian-speaking customer service specialist for Dow in Hoek.

Your job as a customer service specialist is a challenging one. After all, you will be the link between Dow’s customers and its various business value chain partners.

To ensure service levels stay high, you will be working alongside other Dow functions, including Marketing & Sales, Supply Chain and Logistics.

Together you will ensure the best possible results and present Dow’s products, service offerings and business in an optimal way.

Your ability to establish good customer relationships and find suitable solutions for their problems, you are a valuable employee at Dow.

Your working day will consist of the following tasks :

  • Executing order entry processes and managing order fulfilment processes
  • Strengthening relationships with customers
  • Coordinating customer accounts activities that are assigned to you
  • Contacting various departments within Dow Chemical for further inquiries
  • Supporting commercial strategies with Dow customers across multiple businesses
  • Analysing customer needs and gathering market intelligence
  • Determining commercial strategies with customers across multiple businesses
  • What’s in it for you?

  • Gross salary between €2,600 and €3,200 per month
  • Pension accrual through Manpower after 26 weeks of work
  • Reimbursement of travel expenses at €0.19 per kilometre, plus full reimbursement of Westerschelde tunnel expenses
  • Full-time job of 40 hours a week
  • Fixed term Manpower contract at Dow
  • Free access to Manpower's online learning platform Studytube and on-site training at Dow
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