Instrument Service Supervisor - Logistics
IDEXX Laboratories
Hoofddorp WI, NL
2 dagen geleden

We are looking for a highly motivated Instrument Service Supervisor to join our logistics team at our distribution center located in Hoofddorp.

You will be responsible for supervising a team of 4 people, coordinating day to day work activities and ensuring the smooth running of the team.

The Instruments Service Logistics team supports the input and output activities associated with the Instrument Service business and work areas.

Activities include daily and routine shipping and receiving of IDEXX instruments and spare parts, tracking all incoming and repaired material, assuring system (SAP) and operational readiness for the repair of instruments.

Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business.

IDEXX’s Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance, and continuous improvement.

In this Role :

You will manage a team of instrument logistics specialists, conduct 1-1 meetings, talent assessment and development plans

You will conduct yearly performance evaluations with direct reports and address any poor performance in collaboration with HR where necessary

You will handle the teams holiday requests and planning and the recruitment and training of any new team members

Will do physical work, pack, unpack instruments and spare parts and lift up to 25kgs when necessary

You will be able to identify opportunities, obstacles, and improvements to the team

You will review monthly results for quality, productivity, and cost, and implements corrective and preventative actions where needed.

You will be responsible for the maintenance of Instrument Service Logistics tools and technology, requesting updates and upgrades when necessary, keeping engineers and managers informed.

What You Will Need to Succeed :

You will ideally have team leader or supervisory experience

You will have effective communication skills both verbal and written with strong presentation skills for various audiences including senior management.

You will have the ability to lead, direct and delegate and have team building and gaining commitment skills

You will have leadership abilities to champion change, drive for results and inspire trust and credibility

You will have excellent, effective customer service skills also organizational and people development skills for performance management

You will have the ability to apply logic and reason to a dynamic work environment to accomplish business objectives

You will have problem analysis and resolution skills, also excellent planning, and execution skills, with strong analytical abilities is preferred

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

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