Plant Quality Manager
Overall responsibilities and duties :
Represents the customer voice and ensures the respect of the standards and procedures within the plant. Manages the quality department.
The main missions of the role are :
Is the management representative according to ISO 9001 and IATF 16949 and thus the warrant that all standards and procedures are complied with special focus on : Customer standards S / R Standards Faurecia Excellence System and procedures
Represents the customer within the plant and acts accordingly
Participates to the definition of the plant quality objectives, monitors progress and implements corrective action in case of deviation
Being responsible for the complaint management for both customers and suppliers ensures that complaints are managed in due time by using adequate Problem-Solving techniques (ex.
QRCI) and that 8D reports are robust and regularly updated in QSS.
Manages the quality department (budget, recruitment, allocation of resources, personnel development)
Ensures capitalization and transversalization and shares best practices
Has the authority and the responsibility to stop any process or product delivery in case of serious non-conformance (customer expectations, safety and regulations issues, or similar)
The ideal candidate will have / be :
Minimum education level : Engineer Bachelor / Master or technician with equivalent combination of education and experience.
Minimum 8 years related experience in a manufacturing environment (automotive industry preferred)
High technical expertise and understanding.
Great skills in the application of MICROSOFT standard software (Excel, PowerPoint, Outlook...).
Ability to work in a matrix- organization.
Able to work under pressure, tight time-lines and still deliver good results.
Skills and competencies
Good in verbal and written communication. Clearly conveying and receiving messages to meet the needs of all, incl. customer / supplier interfacing. Fluent in English.
Able to collect and analyze data. Familiar with SPC.
Knowledge of various Quality system methodologies : 8D- 5 Why s, LEAN manufacturing, Pareto data analysis, FMEA, PPAP, etc.
Deep knowledge of Customer standards and ISO 9001 / IATF 16949 requirements
Good problem-solving skills. Able to break down a big problem into small pieces and helping to fix it.
Prepared to discuss- and to present in front of the customer.
Result oriented. Positive thinking behaviour. Going the extra mile .
Capable to perform professional audits and reports.