As a Senior Experience Designer at adidas you are responsible for creating cross-functional and high quality user experiences, bringing ideas to live in the form of sketches, concepts and high-level prototypes.
You will also be validating if the concepts and solutions delivered by internal teams or vendors meet the desired user experiences.
The aspiration is to define experiences that will maximize consumer engagement, conversion and advocacy for adidas.
Working in close collaboration with Experience Design specialists, Ecosystem Design, Brand Design and product teams, you will leverage your in-depth knowledge to create consistent experiences end-to-end and to consult stakeholders on User Centric Thinking.
Scope : Accountable the creation of experiences within a pre-defined scope
Leverage existing consumer insights or request necessary analysis to understand the value drivers for the consumer. Partner on a regular basis with the Consumer Insights team to influence future consumer research.
Create Experience Design value propositions and concepts within your area of responsibility that are backed up by data from various testing and analytics sources.
Deliver these concepts in the form of information architecture, user journeys, concept maps, flows, sketches, wireframes or prototypes based on the project needs.
Validate if the solutions delivered by internal teams and vendors meet the desired user experience.
Document the validated experience standards using the GDEG (Global Digital Experience Guidelines).
Be the key contact within your scope of responsibility to optimize current digital experiences.
Revise and update the value proposition of existing experiences in the light of new insights. Drive the optimization of consumer-facing digital solutions within your area of responsibility, leveraging user testing, A / B testing, SEO and analytics reports.
Implement a continuous improvement process to ensure that insights are incorporated into the different product backlogs on an incremental basis.
Extract design, digital and ecommerce trends. Qualify and apply findings to experience design concepts in order to maximize the value for the consumer and for the company.
Contribute to the Experience Design and Product Owner communities, sharing knowledge and best practices.
Experience Collaboration & Consulting
Provide a consumer centric view along the experience. Collaborate with product areas and other stakeholders to ensure that backlogs are aligned towards a cross-functional view to deliver complete experiences.
Consult stakeholders within your scope of responsibility on implementing User Centric Thinking. Define respective digital experience solutions.
Conduct experience reviews. Provide advice on user experience and usability topics within your scope of responsibility.
Provide hands-on experience design support on concept direction considering overarching best practices.
If required Responsibilities
Lead a team of researchers on digital user experience to identify consumer insights and translate the findings to digital creative briefs.
Supervise the execution of remote, in-house, moderated, un-moderated (formal & informal) usability testing and user research.
Create a supportive work environment in which employees are coached, trained and provided with career opportunities through development.
Continuously monitor and evaluate team workload and organizational efficiency with the support of data and team feedback and make appropriate changes in order to meet business needs.
Provide team members / direct reports with clear direction and targets that are aligned with business needs and Digital objectives.
Education & Experience
University degree in the field of Business or equivalent
8+ years of experience in the area or experience or front-end design, e.g. as a functional expert
Experience in digital and / or eCommerce environment
A strong portfolio that demonstrates your attention to details and problem solving.
Valid experience in growing high volume businesses and achieving bottom line results in a commercial world.
1+ years of experience in leading a team
Very good communication skills, comfortable presenting complex topics to stakeholders at various organizational levels both in person and remotely
Consistency across designs while maintaining a creative approach
Creative and energetic team player who has a passion for user-centered design
People management skills are a big plus
Comfortable working with enterprise-level platforms and technologies
Experience in product management and working in an agile / SCRUM mode
Good level of knowledge on CRM and / or digital marketing
Knowledge about reporting tools, KPI creation and extracting insights from complex dashboards
Experience in working with Illustrator and other relevant wireframing tools
Deep understanding of the native apps environment, GUI (screen layouts and composition)
Very good knowledge of designing for native app platforms (iOS and Android)
Fluent English both verbally and written
At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game.
We foster the athlete s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture the 3Cs : CONFIDENCE, COLLABORATION and CREATIVITY.
CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers.
But we are willing to take risks, we try new things. And if we fail, then this is part of our learning it helps us improve.
COLLABORATION . Every elite athlete relies on partners : coaches, teammates, and nutritionists. We, too, know that we are stronger together.
Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors’ training plans and strategies.
We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees.
We are an Equal Opportunity Employer.
Brand : adidas Location : Amsterdam TEAM : Digital State : NH Country / Region : NL Contract Type : Full time Number : 275550 Date : Nov 12, 2020