Support Engineer (Remote) Service
Delft, Netherlands
2 dagen geleden
source : OnlyEngineerJobs

ABB is a global company. Leader in electricity transmission and distribution, process and production automation and electrical, electronic and installation products and systems.

We are at the forefront of innovation, following trends and thinking along with our customers. We have brought together 150,000 people working together in more than 100 countries around the world.

Within ABB the product group Electric Vehicle Charging Infrastructure (EVCI) lays the foundations for a future of smarter, reliable, and emission-free mobility, accessible by everyone, everywhere.

ABB offers a total solution from compact, high quality AC wallboxes, reliable DC fast charging stations with robust connectivity, to innovative on-demand electric bus charging systems.

We deploy infrastructure that meet the needs of the next generation of smarter mobility. ABB connected chargers enable fast global service and pro-active maintenance.

ABB is market leader and has years of experience in creating, installing and maintaining charging infrastructure, including several nationwide charger networks.

For the global support center in Delft we are looking for : Support Engineer (Remote) Service Tasks :

  • Support local ABB service organisations in countries around the globe with solving their case tickets.
  • Support Customers in their ability to operate charging sites and networks.
  • Act as an expert. Be the knowledge base to and maintain solutions for the local service teams.
  • Make sure the tickets are solved within the scope of the service Level Agreements.
  • Assist local teams and suppliers with the installation and commissioning of chargers.
  • Actively participate in improvement for chargers and services.
  • Offer advice on complex electrical or mechanical problems based on data obtained from our cloud connected service systems.
  • Keep a close eye on the rollout and performance of chargers.
  • Write instructions and manuals to inform and train our local service staff.
  • And when the situation requires go into the field yourself to solve remaining problems. Profile :
  • You have a Bachelor or Master degree in a technical field, for example Electrical Engineering, Electromechanics or IT.
  • You have experience in maintaining and / or designing electrical installations.
  • Affinity and knowledge of Linux-based installations and software is an advantage.
  • You are able to work independently and proactively.
  • You are solution-oriented and like to find sustainable solutions based on indirect evidence.
  • You are eager to learn and you are prepared to develop technical skills within this area.
  • You have good communication skills towards both external and internal parties.
  • You are capable of working in multidisciplinary teams and you have excellent knowledge of the English language both speaking and in writing.
  • Preferably also knowledge of Dutch and one or more other languages.
  • Willing to travel if the occasion requires.
  • Willing to participate in a standby shift. Our offer : We offer a varied job in an internationally oriented company which holds great importance to the development of its employees, quality and safety.
  • The product group EVCI is a dynamic and growing environment where there are plenty of opportunities to develop yourself.

    Of course we offer you a competitive and attractive package of employment conditions. Interested? Register your CV and apply online at by clicking on 'Careers'.

    For questions you can contact Jacqueline Pereboom, corporate recruiter, via 010 - 407 82 14 or soll

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