Technical Account Specialist, French Speaker
3 dagen geleden

What you’ll do

  • You are responsible for the merchants’ full lifecycle (integration, expansion and operational excellence).
  • Advising merchants regarding the best implementation practices and also address specific merchants’ issues.
  • Be a key source of knowledge on the Adyen platform and APIs, the underlying technologies, and industry-standard integration methods and best practices.
  • Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants.
  • Work on internal projects that will help scale the international support team within Adyen.
  • Who you are :

  • You are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges.
  • You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision.
  • You like to create impact within Adyen as a company. We don’t limit ourselves to streams but dare to step out of our comfort zone and fix / automate things that can be done better
  • You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
  • You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
  • You have affinity with internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
  • You have native, bilingual or full professional proficiency (written and verbal) in English and French.
  • We offer a competitive salary, knowledge sharing internal events, exchange program to other offices and great career opportunities.

    Become part of an international work environment and take your career to the next level!

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