Store Lead - Amsterdam
Amsterdam, Netherlands
22 uur geleden

Job description

Are you ready for your Swapfiets adventure

Hi, we are Swapfiets! The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.

Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

Do you recognize yourself in this?

Your responsibilities

  • You will drive the member experience to an awesome store experience;
  • Solves the more difficult member related issues in the store;
  • If someone joins your awesome swap team, you will responsible for the onboarding of the new store swappers;
  • Involved in the hiring process of new store swappers;
  • Evaluates the swappers together with the Store & Field Manager

  • You will provide input to the Store & Field Manager regarding the daily operations in the store;
  • You will have a couple of lead hours and works the other hours in the store and delivers outstanding service to members & potential customers;
  • Keeps the store clean, tidy and organized;
  • Repairs bikes in the store.

    Your profile

    Living in or within cycling distance of Amsterdam

    Secondary vocational education working or thinking level.

  • 1-3 years of relevant work experience;
  • Preferably has a local network in the city;
  • Preferably experience in retail, restaurant, hotel or other service oriented industries

  • Affinity with bikes and service;
  • Fluent in English & local language.

    Preferably you are available full time.

    What Swapfiets offers you

    Your own Swapfiets (lend-lease) !

    Lots of responsibility, challenging work, and friendly colleagues

    Onefit for Business arrangement (to promote your healthy lifestyle!)

  • We offer a lot of responsibilities, challenging and dynamic work and pleasant colleagues;
  • Career Opportunities;
  • Become part of Swapfiets in Amsterdam the most fun operation of Swapfiets;
  • No seasonal work - we work all year long;
  • Friday afternoon drinks, BBQ / team buildings and other fun activities.

    CV or resume *Upload a file or drag and drop hereWe accept PDF, DOC, DOCX, JPG and PNG files.Personal information

    Tell us something about yourself

    Full name *Email address *Phone number *PhotoUpload a file or drag and drop hereWe accept PNG, JPG, and JPEG filesCover letter

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    Please fill in additional questions

    Why do you think you will be the new store hero lead we are looking for? *How many hours per week are you available? *When are you available?

  • Did you get referred by someone at Swapfiets? If yes, by whom?
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