Customer Engineers
NCR
AMSTERDAM, NLD
5 dagen geleden

About NCR

NCR Corporation (NYSE : NCR) is a leading software- and services-led enterprise provider in the financial, retail, hospitality, telecom and technology industries.

NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

  • Primary role of position is to repair, refurbish, stage, de-stage, and / or configure a wide variety of components or sub-assemblies with minimum technical assistance
  • Role responsible for ensuring smooth flow of production using a high degree of organization, expertise, and problem solving skills
  • Required to produce a high quality, cost effective product that meets or exceeds customer expectations
  • Required to repair systems, modules, and assemblies using an LRP
  • Focus on improving the effectiveness and efficiency of repair center processes
  • Function as part of a team that provides repair and diagnostic solutions
  • Comply with Depot Center policies, ESD requirements, process and workmanship standards
  • Efficiently use skills, tools, diagnostic and test equipment to perform rework or repair procedures
  • Prepare estimates of time and material required to refurbish, reconfigure, rework or repair assemblies, sub-assemblies and equipment
  • Determine testing requirements and assist in developing a Local Repair Procedures (LRPs) on equipment for which Standard Repair Procedures have not been written
  • Acquire additional training when necessary to meet changing business requirements
  • Perform periodic preventive maintenance and make necessary repairs on test fixtures
  • Inspects product based on quality checklist; notifies supervisor of any discrepancies; Records inventory transactions
  • Makes routine adjustments to work area machines or systems
  • BASIC QUALIFICATIONS :

    High School Diploma or equivalent

    0-1 years of related experience

    Excellent written and oral communication skills

    Demonstrates the ability to understand the fundamental principles and elements of problem solving techniques and with guidance can follow set procedures and guidelines established by the company for problem solving

    Ability to use appropriate tools and forms, collect necessary data, and can identify problems and determine efficient and effective solutions

    Demonstrates the ability to understand the basic fundamentals of, and the need for, a quality effort in all tasks undertaken

    Demonstrates the ability to gather data for examination in a pre-determined format following specified steps or directions

    PREFERRED QUALIFICATIONS :

    Associate’s Degree preferred

    A+ certification preferr

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