We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable andconstantly evolving.
We are passionate about our product, and we live for our customers. We have highexpectations and a career at ServiceNow means challenging yourself to always be better.
The Senior Platform Architect is a customer facing domain expert who will drive innovative business solutions withour customers, by applying technical and business skills.
This role is a Pre-Sales / Sales Engineering / Solution Consulting role.You will partner with sales, solutionconsulting and the rest of the ServiceNow ecosystem to achieve customer success through thoughtleadership and driving awareness.
The role takes a consultative approach with our customers andprospects to discover and map business outcome-driven solutions.
The role also may requiredemonstration and prototyping of platform capabilities, and in select cases identify the specificrequirements needed to develop innovative application prototypes.
The Platform Architect will alsoprovide solutions and enablement to the technical sales force, and provide prospective customers withproduct and solution advice during pre-sales discussions.
Your Impact :
Drive innovative business solution and digital transformation with our customers.
Consult with customers and prospects to understand their application development needs and painpoints, and evangelize the business value of rapid application development on the platform
Partner with the sales, solution consulting and the rest of the ServiceNow ecosystem to achievecustomer success through thought leadership and driving awareness.
Develop and enhance application prototypes on the ServiceNow platform both independently, andas the lead architect on a team with expert UI designers and developers
Demonstrate to customers and prospects the experience of developing and extending applicationson the ServiceNow platform
Conduct architectural and / or technical workshops that may include enablement sessions
Contribute to and help maintain an asset library of applications developed on the platform
Answer questions and provide guidance to Solution Consultants in the field regarding applicationcustomization and development
Interact with the ServiceNow community as a thought leader on developing and extendingapplications on the ServiceNow platform
Contribute to programs that enable Solution Consultants to demonstrate the value of developingapplications on the ServiceNow platform
Scope and develop application development Proof of Concepts / prototypes with prospectivecustomers
Be the platform subject matter expert at executive briefings, workshops and marketing events
Work closely with Product Management on upcoming releases and provide feedback from customerinteraction
What you need to be successful in this role :
5 years’ experience as a solution / sales engineering or a consultant for a software company
Prior experience with Platform-as-a-Service desirable
Passion for problem-solving to solution selling.
College Degree (or equivalent experience) in the fields of Software Engineering, Computer Sciences,or related disciplines
Experience on ServiceNow Platform or other PaaS like Salesforce, Appian, a plus
Strong written and verbal communication skills
Understanding of an agile work environment and able to work inside Scrum-based projects
Basic programming experience in Java or .Net programming languages
Fluency in third party integrations using web services, JDBC, and file-based parsers
Functional comprehension of SQL and database concepts
Experience with Big Data, IoT and other emerging technologies a plus
ServiceNow's applications are built on a platform that maximizes development velocity, and minimizesapplication maintenance with extensive component reuse, less integration, and the judicious use ofcode.
It is a new, extremely efficient, yet very flexible development methodology enabled by our holisticplatform.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a verycollaborative and inclusive work environment where individuals strong on aptitude and attitude willhave an opportunity to grow their professional careers through working with some of the mostadvanced technology and talented developers in the business.