We keep on growing. Grow with us! For the expansion of our team in Eindhoven we are in search of an engaged and competent person at the earliest possible date for the position
Customer Service Assistant / Administratief Assistent Medewerker Klantenservice (f / m).
The role :
The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
Provides the best possible service and support to customers through mediums such as web, email, chat and fax
Processes customer orders, quotes and other information by entering into company systems
Researches and expedites customer requests
Supports the local Service & Sales team, and provides support for other teams when needed
The requirements :
Completed professional training or 2 years prior experience in customer support or equivalent
Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner
Very good English and Dutch skills, written and verbal, another European language would be a plus
Profound MS Office skills, experience with an ERP system would be helpful
Ability to work under deadlines and interact with people at all levels
We offer :
A good work place in an international, friendly environment
Competitive payment with good social benefits
Good development opportunities
One-year contract (with the intention to change it to infinite contract after twelve months)
This position is located at our office in Netherlands :
If you are a highly motivated individual with desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, please apply online.
For further information please refer to karin.mossner mouser.com.