Global Head of Customer Design & Delivery
The Maersk Group
21 dagen geleden

The position is responsible to manage the portfolio of different digital customer and product related design and transformation projects.

These projects are centered around the implementation of the digital vision of DAMCO and are typically customer centric and build on concrete SCM solutions.

The different activities are running typically between 9-12 month each and are truly globally.

We offer

The position is responsible to design the digital solution in alignment and corporation with the digital solution, Enterprise Architects, other function sand the clients.

Next step is a professional ramp up these projects, give them the needed resources, align collaboration between the teams and with the other functions and bring the projects to a well-

defined and professional functioning hand over to BAU (Business As Usual).

The nature or the projects is in all aspects of digital supply chain products as origin services, destination services, Warehousing in all aspects, trucking, Booking Agent and connected products and services.

Essential for success of the activities and projects is a dense customer engagement, solid knowledge of DAMCO’s digital capabilities, the DAMCO SCP product family, outstanding stakeholder management, seamless interaction with the rest of the SCP team predominantly the digital transformation team.

Needed is very good communication skills and experience, global presence, flexibility and a very good feeling and sense for any challenge linked to these significant transformation activities.

In order to be successful a good logistic subject expertise is needed, deep logistic subject matter expertise is less relevant.

Mission critical is a strong people management knowledge. The team is truly global.

DAMCO is transitioning into a digital organization. Digital product understanding is part of the daily management responsibility.

The responsibility includes the hand over to operations and commercial of the delivered project.

Key responsibilities

  • Owns delivery of the transformation projects.
  • Owns the design of the solution of the project
  • Accountable for professional project management based on Agile methodology
  • Accountable for budget
  • Owns development partner relationship and delivery quality
  • Owns Product backlog for these projects
  • Responsible for leading (virtual) teams and ensuring continued team development
  • Responsible for collaboration between different team and collaboration layer to SCP and DAMCO
  • Regular and professional communication
  • Permanent feedback loops from DAMCO and Maersk into the project teams and vice versa
  • Active engagement in SCP management team, including weekly huddles, team meetings and calls, meetings and team management related activities and tasks.
  • Seniority
  • Work in matrix organization, with virtual and temporary assembled teams
  • Excellent people management skills
  • Deep experience and understanding in working with AGILE and SCRUM
  • Several years of project experience
  • Deep experience in working in an international environment with a specific high background of SCM logistics
  • Leadership skills
  • Very good presentation and communication skills
  • Experience in matrix organizations
  • Able to build and maintain relationships
  • Analytical skills
  • Collaborative mindset, open to feedback
  • Travel
  • Capability to collaborate with senior management teams
  • Preferable, but not mandatory : Strong understanding of strategy and supply-chain management
  • Preferable, but not mandatory : Good understanding of a complex IT landscape and technologies used with SCM products
  • Preferable, but not mandatory : Solid understanding of Warehouse management and distribution
  • Solliciteren
    Mijn E-mail
    Door op "Doorgaan" te klikken, gaat u ermee akkoord dat neuvoo uw persoonlijke gegevens verzamelt en verwerkt die u in dit formulier hebt verstrekt, om een ​​neuvoo-account te maken en u te abonneren op onze e-mailwaarschuwingen, in overeenstemming met ons Privacybeleid . U kunt uw toestemming te allen tijde intrekken door te volgen deze stappen .