Learning and Content Manager - Spanish and English
RELX
Amsterdam
1 dag geleden

Learning Manager for Spanish and English; Do you enjoy building trusted stakeholder relationships? Are you interested in continuously improving the customer experience?

About our Team

We collaborate globally to ensure our customers have access to first-class training material. We deliver a variety of successful technology projects that create value and provide inspired solutions for our customers and business.

About the Role

As a Learning Manager you will work directly with our customers to understand their needs. You will take ownership of creating, delivering and promoting a range of learning resources for the Editorial Managers.

You will create learning content including webinars, videos and one to one training.

Responsibilities

  • Take ownership of the creation and delivery of editorial systems learning materials to fit our business objectives
  • Gathering information and feedback from teams and customers to turn into actions that help improve existing training material
  • Collaborating cross-functionally with stakeholders to understand customer feedback to help continuously improve our editorial systems resources
  • Proactively scheduling and conducting training in adherence to agreed best practices for both our internal and external stakeholders
  • Supporting the creation and delivery of training material including content development and promoting improvement methodologies to update and enhance processes
  • Acting as an ambassador for editorial systems during Editorial Board meetings, Society contract renewals and other meetings requiring representation
  • Requirements

  • Display good written and verbal skills in both English and Spanish
  • Have experience in developing training materials and managing training platforms
  • Be a highly effective and compelling communicator who can collaborate with all levels of our organisation
  • Have some experience in an editorial production environment, collaborating with authors and editors
  • Have some experience of working in technical editorial and production systems
  • Have impressive experience in applying industry best practices in all aspects of software development
  • Work in a way that works for you

    We promote a healthy work / life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people.

    With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working remotely from home and at our office in a hybrid working style
  • Working flexible hours - flexing the times you work in the day
  • Working with us

    We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play.

    Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

    Working for you

    As a spearhead of good employment practices, your health and wellbeing are of great importance to securing your future. These are some of the benefits we are delighted to offer :

  • Share Purchase Plan
  • Annual Profit Share Bonus
  • Comprehensive Pension Plan
  • Home, office or commuting allowance
  • Generous vacation entitlement and option for sabbatical leave
  • Maternity, Paternity, Adoption and Family Care leave
  • Flexible working hours
  • Personal Choice budget
  • Variety of online training courses and career roadshows
  • Wellbeing programs and gym facility in the office
  • Internal communities and networks
  • Various employee discounts
  • About Us

    A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.

    Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.

    At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

    Join Us

    Are you ready to help us progress science and health? Our technology leads to innovation, so join a forward-thinking digital business that is tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.

    Elsevier is an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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