CTEs collaborate with research staff and other stakeholders to drive trial recruitment and to support study specific training needs.
The CTE acts as a strategic partner to both external and internal stakeholders to optimise the site experience and performance.
Leads the relationship management and communication of medical and scientific information with health-care providers, patients, care givers.
Works with research sites to develop study-specific action plans to accelerate patient recruitment or support study-specific procedure training
Provides education to health care professionals and their staff, reinforces study protocols as related to a clinical trial
Some roles require direct interaction with patients to offer education on trial, disease, and / or device / medication
May partner with referral networks to identify potential subjects for a trial
Maintains and analyzes customer records to customize strategies to maximize patient pre-screening, screening, enrollment in trial
Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
Successfully manages objections raised
Maintains organization equipment safely and in a good state of repair
Maintains up-to-date technical knowledge of specialty and disease areas
Bachelor's Degree BA / BS in Health Sciences or related field or equivalent academic professional qualifications.
Other Registered Nurse or other Healthcare Professional
Typically requires 1 - 2 years of prior relevant experience.
Clinical competence in relevant therapeutic area
Excellent interpersonal and communication skills
Ability to excecute tasks with minimal oversight
Ability to coordinate and complete activities across multiple functions
Ability to quickly gain an understanding of a situation and to have a solutions based approach to resolving problems
Strong customer service approach
High flexibility to travel, Team player for the good of the team
Upholding values of IQVIA and the CTE group, empathy and awareness of cultural differences