Customer Success Consultant | French
5 dagen geleden
source : IamExpat

As a Partner Success Consultant, you would be part of our client's central team, specializing in developing the success operations for the French market.

Within the department, they handle a wide variety of queries regarding Microsoft Licensing. You would also have a hand in developing the Dynamics 365 Customer Engagement business line.

Some of your specific responsibilities would include :

  • Providing support to partners regarding Microsoft Dynamics support questions;
  • Assisting partners with ordering licenses and placing orders in the platform;
  • Managing your own support queue;
  • Escalating queries and assisting with these when needed;
  • Keeping your partners timely informed about progress of tickets;
  • Onboarding new French partners;
  • Managing content for the French market (translations, etc.);
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