We’re a fast-growing and ambitious company specializing in user feedback across all digital touchpoints. Continuously striving for accessible products while ensuring we celebrate every victory, we’ve established a receptive, spirited, and dynamic work environment.
But whatever your department and whether it’s New York, Berlin, London, Sydney, Padova, or our HQ in Amsterdam, joining Usabilla means becoming a part of SurveyMonkey family, a San Mateo-based global survey software company.
It’s an exciting journey that we are now embarking on together, with a combined troop of over 1,000 employees worldwide!
At Usabilla, we believe digital interactions should be effortless. That’s why we’ve developed a product suite that helps our clients to test, measure, and improve the user experience across all digital touch-points.
They say not all heroes wear capes and when it comes to our Customer Success team, a combination of superhuman knowledge, guidance, and expertise means our clients are never in distress.
Continually exceeding expectations, the team works tirelessly to ensure each and every client gets the most out of our product suite.
Why we need you :
As well as using these skills to drive adoption and usage of our solution throughout their organisation.
We need a CSM who is not afraid to challenge decision-makers on the importance of the Voice of the Customer.
We need someone who can act as Voice of Customer, liaising with other departments to share client feedback on the product, service, and requirements.
Your skills :
What we can offer you :
At Usabilla by SurveyMonkey, we offer competitive salaries, medical / dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.