Senior Customer Journey Expert Insurances for Private Individuals NL
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people.
Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that! Would you like to work for a bank where honesty, integrity and responsibility are valued?
Are sustainability, caring for others and thinking ahead part of your DNA?
Your role & work environment
As a Senior Customer Journey Expert (CJE) for Insurance, it is your responsibility to ensure an efficient and customer-oriented flow as well an efficient harmonization of the processes between Belgium and The Netherlands taking all requirements into consideration.
Your key responsibilities
creation with the selected insurance partner. Continuously detecting new trends & solutions in the insurance market to improve products & services.
Offering a portal with insurance product offer proposed by the selected insurance partner
We are looking for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead.
In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
We offer you
A brand new position in a bank empowering people to develop their skills and an exciting challenge for people with an entrepreneurial attitude.
The possibility to develop your skills thanks to the expertise of our international teams, and our knowledge sharing culture.