Service Designer
Philips
Eindhoven
6 dagen geleden

Job Description

In this role, you have the opportunity to

Accelerate service thinking within Philips by delivering meaningful (data enabled) service propositions that impact people’s lives.

A Service Designer naturally understand the bigger picture of a solution and how different touchpoints and people interact through the whole service flow.

To extend our team we are looking for a service designer with experience in a true service environment like banking, insurance or airlines.

As service designer you are a strong advocate for the user and his experience and understand how service propositions translate into meaningful experiences and viable business models.

Preferably you have experience with solutions that encompass data, and how you build meaningful services with data.

You are responsible for

  • Building differentiating service propositions encompassing data that are relevant to our end users
  • Guide real life exploration and validation of service propositions with users
  • Accelerate the integration of Service Design and Data Design, portray a clear vision on this competence development
  • Take an active role in scaling the Service Design capability, take business stakeholders along in service thinking
  • Building a toolset and repeatable way of working for service design within the health technology context
  • You are a part of

    The Data Enabled Design team, a group of data designers with expertise on visualization, user experience research, prototyping and service design.

    The Data Enabled Design team is part of global 400+ design community and working on both business as research driven projects.

    To succeed in this role, you should have the following skills and experience

  • University degree (BA / MSc) in Design
  • Track record in service design environment, able to show portfolio of (data enabled) service propositions
  • 3-5 yrs experience in a service driven field : banking, insurances or airlines (or equivalent)
  • Fluent in the digital environment, affinity or experience with data is a pre
  • Fluent in English
  • Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

    Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

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