French Customer service agent IKEA (Zoetermeer)
Teleperformance Benelux
Leyde
2 dagen geleden

Teleperformance is currently hiring French speaking agents with good English skills for our famous worldwide furniture brand.

You will work in our small and dynamic multi-lingual team. Daily tasks are attending to customers by phone and e-mail. Possible questions are about orders, information inquiries, deliveries, payments, complaints etc.

We are looking for service-minded candidates with excellent communication and computer skills . You will get a paid training in advance in order to help customers in an effective way.

We are open from Monday till Friday from 08 : 00 to 21 : 00 and Saturday from 10 : 00 to 15 : 00.

Profile

  • You have good knowledge of English and are native speaker in French (or excellent command of the French language).
  • You are flexible to work during our opening hours from Monday until Friday (between 8h and 18h) and on Saturday (between 9h and 18h).
  • You are interested in home furnishing and love to help customers and to solve problem issues.
  • Offer

  • we offer an salary of 12.50 euros gross an hour
  • you will get a paid training
  • prolongation is possible after this period
  • an international experience in a great team while representing a high-end furniture brand!
  • How to apply

    Please apply through our website. You will be contacted by phone by a Recruiter. If positive, you will be invited for a digital interview.

    Before the interview, you will do a language test. In order to qualify for this position, you need to be a EU or UK national or be in the possession of a valid work and / or residence permit for The Netherlands.

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