Working in a team environment, the AssociateConsultant- SAM is responsible for managing customer’s licenses. The Associate Consultant- SAM will assist customers in understanding and managing their software licensing entitlement on Flexera FNMS, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding SoftwareONE’s licensing opportunities and building more-profitable, long term relationships with our customers .
On-going support of customer’s entitlement for different publishers (tier 1,2,3,4)
Performing reconciliation analysis for different publishers
Creating customized reports as per customer requirement from Flexera
Analyzing & consulting customer’s entitlements for multiple publishers
Providing SAM Analysis & Recommendations
Analyze customer's license contracts
Analyze customer’s data Entitlement & Inventory
Creating Compliance Reports for the customers
Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services
Leading the execution of projects by managing tasks executed by supporting team members and yourself
Creation of reports / documentation as per engagement requirements
Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team
Execution of individual tasks on projects based on the guidance provided by the TL’s
Task specific & cross service training for the associated / eligible team members
Support the TL on managing team’s utilization
Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards.
Accurate Completion & submission of the Quality Checklist for each task
Ensuring 100% process adherence and delivery within the defined SLA
What we need to see from you
2-7 years of minimum professional experience in licensing industry with successful SAM Management / software licensing experience across publishers.
Experience in publisher licensing is required for the role along experience / knowledge with SAM tools FLEXERA (Operations) is required for the role.
Understanding of different publisher licensing models
Copyright knowledge for software licensing
Good in Microsoft Excel & PowerPoint
Strong Methodical skills
Strong Analytical skills
Strong presentation & communication skills
Quality oriented personality
Highly motivated and result oriented
Strong organization, multitasking and time management skills
Solid Problem solving and consultative skills
What you should really know about us.
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people.
This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day.
Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
What we expect from our employees
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you.
SoftwareONE employees are energized, agile, and are laser-focused on delivering world-class Customer Satisfaction and results.
Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction.
We are Humble, have a very high degree of Integrity, and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.
SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees.
We want every employee to have the greatest experience of their career.