Functional Support Specialist /Functioneel Beheer
Utrecht, NL
6 dagen geleden

Want to be part of an exciting working environment? Here is your chance!

This is what you do for our customer

Within this role you support the users of the application (Oracle E-business Suite and Oracle Fusion Cloud) and solve incidents within the applications.

Herewith you are in daily contact with end users, but you also consult on requested changes with the user organisation. You will implement standard and non-

standard changes, including the documentation of change proposals. In addition you will support the user organisation with changes on both the systems as well as processes.

This is how you do it

  • You reach out to our business partners to investigate how we can go to the next level;
  • You pro-actively monitor the correct functioning of the systems (Oracle eBS and OFC);
  • In case of issues, you seek for the solution, and persevere until the issue is solved;
  • You deliver fist line support towards the end users, and are the linking pin towards the second line support organisation;
  • You don’t get nervous on managing (strict) deadlines and implementing new ways of working.
  • You strengthen

    As an Employee Functional Support you will be part of the Business and Transformation department within Financial Operations.

    You will be reporting to the manager Business Support and Transformation. This newly formed team is the face of the Finance organisation towards the rest of VodafoneZiggo.

    Basically we serve our 12,000 colleagues. Within this role you get the chance to make the difference. If you get energy from helping people, solving issues, making deadlines and bring your role to the next level, this is your ideal job!

    Who we are

    VodafoneZiggo is the result of two strong Dutch companies joining forces. Since January 2017 we have formed a powerful combination in the Netherlands.

    As a communication provider, we offer our clients the best in entertainment, mobile telephony, fixed-line telephony, and internet.

    Our products and services inspire people, companies and society to come into contact with each other whether they are on the road, at home or in the workplace.

    With over 12,000 employees, we are an ambitious, dynamic, and socially committed enterprise. Proud of our achievements and of the people we work with, we offer all our staff abundant opportunity for personal development.

    You’ve got what it takes

    For this role you need to be a strong communicator, at any level and at any time. You like to collaborate and like to improve both yourself, your colleagues as the processes and systems.

    You play a pro-active role, identifying opportunities and are creative in finding solutions. For this vacancy of Employee Functional Support at VodafoneZiggo, you also have :

  • Expert knowledge of Oracle eBS and Oracle Fusion cloud (G / L module) and preferably APRO;
  • Main focus within Oracle eBS will be Logistics, Finance and user management;
  • Ideally bachelor level education in IT or grown to this level with experience;
  • 5-7 years’ experience within a Functional Management organisation;
  • Preferably proven experience in implementing new processes, and further process optimisation;
  • Profound knowledge of ITIL;
  • Able to close the gap between the end users and the technical experts.
  • You deserve it

  • an ambitious employer. We want the best for you and your colleagues
  • a good salary. Perfectly in line with your background
  • financial benefits. These include special agreements concerning annual leave, pension and other employee-friendly schemes
  • potential for growth. We offer full opportunities for growth. It’s up to you to take advantage of them
  • You do it

    Are you in? Make the difference in the middle of a continuously changing organisation! Now click on the application button and reply.

    Any questions? Just send Freek Kranendonk a message; freek.kranendonk

    This job vacancy is part of our search for a new VodafoneZiggo colleague.

    It is NOT to be used for purposes of acquisition.

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